Resolve OLE exception error "name". OLE object may be corrupt. (Error 1440) in SendSuite Xpress

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Products affected: SendSuite® Xpress, Ascent™

Issue

When trying to ship in SendSuite® Xpress, the error message "OLE exception error "name". OLE object may be corrupt. (Error 1440)" is displayed.

Cause

Street Smart data is corrupted.

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: March 02, 2021