Resolve OLE exception error "name". OLE object may be corrupt. (Error 1440) in SendSuite Xpress

Learn how to resolve the error "OLE exception error "name". OLE object may be corrupt. (Error 1440)" in SendSuite Xpress.
Products affected: SendSuite® Xpress, Ascent™

Issue

When trying to ship in SendSuite® Xpress, the error message "OLE exception error "name". OLE object may be corrupt. (Error 1440)" is displayed.

Cause

Street Smart data is corrupted.

Resolution

This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.

UPDATED: March 02, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)