"Error loading Python DLL" message when installing DeviceHub for Windows in SendPro Online or PitneyShip

If you receive the message "Error loading Python DLL" when installing DeviceHub for Windows, your Windows operating system is not supported.
Products affected: SendPro® Online, PitneyShip™


When installing DeviceHub for Windows, the message "Error loading Python DLL" appears.


The Windows operating system version is not supported.


DeviceHub for Windows is only supported with Windows 10 or higher.

UPDATED: April 25, 2022

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