Preventing Internet Explorer From Automatically Redirecting to Edge (Registry Edit Method) in SendSuite Live

If Internet Explorer is automatically redirected to Microsoft Edge, contact us for assistance.
Products affected: SendSuite® Live

Issue

Internet Explorer is automatically redirected to Microsoft Edge.

Cause

A Microsoft security update was run that disabled Internet Explorer.

Resolution

This issue must be resolved by a Pitney Bowes representative. Please chat with us for assistance.

UPDATED: June 16, 2023