"Dispense Postage failed: 1021205 Invalid value for parcelType" message in SendSuiteXpress or Ascent

If the message "Dispense Postage failed: 1021205 Invalid value for parcelType" appears when shipping, contact us.

Products affected: SendSuite® Xpress

Issue

When shipping with the PON carrier and selecting the Ground Advantage service type, the message "Dispense Postage failed: 1021205 Invalid value for parcelType" appears:

Resolution

This issue must be resolved by a Pitney Bowes representative.

If you need further assistance, please chat with us.

UPDATED: July 27, 2023