Policy and Guidelines for Making Payments
UPDATED: May 03, 2017
Select a payment option for how to pay, plus guidelines and tips to help ensure your payments and deposits are credited without delay. Make a payment by:
Pitney Bowes Lease Billing Changes
Your leasing invoice reflects only your current charges. You will receive a separate invoice for any past due amounts and late fees. Pay this invoice promptly to avoid additional charges. Learn how to avoid late fees.
- Send checks with the payment coupon
- Write your account number on the memo line of check
- Use the window envelope provided. Do not use staples or paper clips.
- Send payments to the address on the remittance coupon that will display in the window envelope. Ensure your AP system has the same remit to address.
- Need to mail? See Payment Addresses.
- If sending multiple check payments to pay many accounts, include all payment coupons. Check payments should equal stub amounts.
- If you send a check payment and you cannot include your coupon, add your billing account number to your check as reference.
- Send your check payment 7-10 days in advance of due date to allow for mail and processing time.
Automated Clearing House (ACH) and Fed Wire:
- Review details about using Federal Reserve (FDIC) Account
- Find instructions for both ACH and Fed Wire, and be sure to provide all required information
- Note: ACH payments take 48 hours to process.
Online Bill Pay:
For your convenience, Pitney Bowes offers online bill payments. Note: Payments made online or by phone take up to 2 business days to process.
- Sign In or create a profile, and follow the instructions to add a payment method
- You can save a credit card or bank account information to quickly make automatic payments
- Learn more: Online Billing FAQs
Credit Cards
Pitney Bowes accepts the following credit cards:
- American Express
- Carte Blanche
- Diners Club
- Discover
- MasterCard
- Visa
Credit cards can be used to make payments on the following:
- Rental, Lease, and Service Invoices
- Supplies
- Online Payments
- Payments by Phone
Notes:
- Borderfree Marketplace Solution clients are currently unable to pay via credit card.
- Credit cards are not accepted for Purchase Power® accounts. Learn how to pay your Purchase Power statement.
See Payment Posting Time Frames for expectations and turnaround times for mailed, wired, online, and ACH payments.
Payments through our Automated Phone System:
Rental, Supplies and Service Invoices:
- Credit Card and ACH payments can be made through our automated telephone system (no charge).
- Payments made before 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.
Lease Invoices:
- Credit Card and ACH payments can be made through our automated telephone system at 1-800-732-7222 (no charge).
- Payments made before 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.
By phone with a Client Service representative:
Rental, Supplies, Service and Lease Invoices:
- ACH payments can be made over the phone by contacting the phone number referenced on your invoice. There is a minimal processing fee.
- Credit Card payments can be made over the phone by contacting the phone number referenced on your invoice (no charge).
- Payments made before 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.
Purchase Power® or Pitney Bowes Postage Statement:
- ACH payments can be made over the phone by contacting the phone number referenced on your statement. There is a minimal processing fee.
Note: Credit and debit cards are not accepted for Purchase Power accounts. Learn more: Paying for Purchase Power®. - Payments made before 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.
Need mailing information? See Pitney Bowes Payment Addresses.