Whether you’re a large organization or a small company, good customer service is the hallmark of any successful business. Providing great customer service is what helps you stand-out from the competition, particularly during challenging times. We’re sharing our top tips to provide superior customer service today, tomorrow and post-pandemic.
1. The J.D. Power 2020 Certified Assisted Technical Support Program was developed in conjunction with TSIA and based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com
Jamie Cohen, Sr Manager, Product Marketing