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Returns drop-off: It’s about the journey, not the destination
Three quarters of consumers value a shorter distance to drop off an online return over carrier brand loyalty.
Time is money, get the return picked up
Three-quarters of consumers (74%) would pay $5 for home pickup of online returns, depending on how far the drop-off location is from them.
Siri, remind me to drop off my returns
We delve into which days of the week when shoppers are most likely to drop off online returns.
Latest from this Topic
How a the SendPro® Mailstation Transformed Office Efficiency at Holiday Inn San Antonio
Holiday Inn San Antonio boosted efficiency by upgrading to the SendPro® Mailstation—saving time, cutting costs, and simplifying mail tasks with a sleek, digital solution that keeps them compliant.
Overcome these top 3 business challenges with shipping software
Your complete guide to navigating shipping and mailing
What is the best way to print shipping labels?
There are many different methods to print shipping labels for home or business use. Some are better for occasional shippers, while others only make sense for those who need to ship multiple parcels every day or week. We’ll help you find the best method for your needs.
Parcel Management Solutions Help Law Firms Win the Revenue Battle
Learn how USPS Return Receipts help businesses in legal, finance, government, and compliance sectors ensure proof of delivery for important documents.
The letter of the law: helping law firms overcome shipping and receiving challenges
Law firms can enhance efficiency and reduce costs by adopting Pitney Bowes legal package tracking solutions, which streamline certified mail handling, automate client billing, and ensure full chain-of-custody for sensitive documents.
Are law firms at risk?
Learn the ins and outs of USPS<sup>®</sup> presort requirements—from how many pieces of mail qualify for bulk rate to acquiring a USPS bulk mail permit.
Peering into Santa’s shopping list
42% of consumers expect higher free shipping thresholds, but 80% say they’ll buy online more or the same as last year.
The top categories shoppers plan to buy online for holidays are apparel, electronics, toys, media/entertainment, and beauty.
The top categories shoppers plan to buy online for holidays are apparel, electronics, toys, media/entertainment, and beauty.
Defining “fast” and “too far” above the 49th parallel north
The average Canadian consumer typically travels less than 6 km to drop off an online return and is willing to go almost 9 km.
America’s next top shipping headache
Online retailers cite difficulty comparing carrier cost structures as their number one domestic delivery challenge.
Let’s get digital (with returns)
Our first BOXpoll topic of the year came to us from one of our clients, an apparel brand whose target demographic is women age 45+.
Density, schmensity
Episode 14 – Barriers to multicarrier ahead of peak and 2023
Revisiting the moonlighting MMA fighter
Episode 11 - Challenges and takeaways from 2021 peak season... and lessons to apply this year.
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers