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Santa’s hunting for discounts
It’s the most wonderful time of the year… for people who aren’t trying to forecast ecommerce peak demand amid inflationary pressures
10/28/22 BOXpoll
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
2m read 10/28/22 Weekly Trackers
The cat’s ordering charcuterie boards
Episode 6 – Peak Recap 2
04/11/22 BOXcast
Podcast

Latest from this Topic

Density, schmensity
Episode 14 – Barriers to multicarrier ahead of peak and 2023
11/07/22BOXcast
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers
20m read11/01/22BOXcast
When the 360 review feels more like Mean Girls
We're pulling back the curtain on how well the departments inside ecommerce companies work together.
10/28/22BOXpoll
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
2m read10/28/22Weekly Trackers
Santa’s hunting for discounts
It’s the most wonderful time of the year… for people who aren’t trying to forecast ecommerce peak demand amid inflationary pressures
10/28/22BOXpoll
Drumroll, please: The winners of the 2022 BOX awards
We recognize online retailers who demonstrate excellence in three pillars of the ecommerce order experience: Checkout, Tracking, and Unboxing.
5m read10/06/22BOXpoll
BOXpoll
View All Articles in BOXpoll
Returns fraud on my mind
Consumers open up about which kinds of returns fraud are socially acceptable
08/29/22 BOXpoll
No post on Sundays
This month on BOXpoll, we wanted to get more insight into how consumers think about delivery days.
08/29/22 BOXpoll
Returnament: A war of shipping labels
Printed return labels emerge as the friction heroes against QR codes for most consumers
3.5m read 07/21/22 BOXpoll
Hunting for gold: Retailers’ return tactic wish lists
While mid-market retailers are most focused on reducing return rates, enterprise brands are most concerned with lowering returns costs to improve their bottom lines.
5m read 07/21/22 BOXpoll
BOXcast
View All Articles in BOXcast
Powered by recycled Nespresso pods
Episode 9 – The great dispersion challenges sustainability
20m read 07/01/22 BOXcast
Revisiting the moonlighting MMA fighter
Episode 11 - Challenges and takeaways from 2021 peak season... and lessons to apply this year.
20m read 09/01/22 BOXcast
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers
20m read 11/01/22 BOXcast
Trading in the Pontiac for a Tesla
Episode 10 – Reducing return rates and paying to offset carbon footprint
20m read 08/01/22 BOXcast

Methodology

Pitney Bowes publishes findings every month based on the best and most interesting results from our weekly BOXpoll surveys.

Morning Consult conducts weekly polls on behalf of Pitney Bowes among a national sample of more than 2,000 online shoppers. The surveys are conducted online and the data are weighted to approximate a target sample of adults based on age, educational attainment, gender, race, and religion.

Media Contact

Brett Cody
Director of Communications, Commerce Services
Pitney Bowes
Brett.Cody@pb.com

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2021-2022 Best Order Index Report
Our annual report uses consumer surveys and ecommerce benchmarks to give retailers insights on each step of an ecommerce order.
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