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Santa’s hunting for discounts
It’s the most wonderful time of the year… for people who aren’t trying to forecast ecommerce peak demand amid inflationary pressures
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
The cat’s ordering charcuterie boards
Episode 6 – Peak Recap 2
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Density, schmensity
Episode 14 – Barriers to multicarrier ahead of peak and 2023
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers
When the 360 review feels more like Mean Girls
We're pulling back the curtain on how well the departments inside ecommerce companies work together.
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
Santa’s hunting for discounts
It’s the most wonderful time of the year… for people who aren’t trying to forecast ecommerce peak demand amid inflationary pressures
Drumroll, please: The winners of the 2022 BOX awards
We recognize online retailers who demonstrate excellence in three pillars of the ecommerce order experience: Checkout, Tracking, and Unboxing.
Returns fraud on my mind
Consumers open up about which kinds of returns fraud are socially acceptable
No post on Sundays
This month on BOXpoll, we wanted to get more insight into how consumers think about delivery days.
Returnament: A war of shipping labels
Printed return labels emerge as the friction heroes against QR codes for most consumers
Hunting for gold: Retailers’ return tactic wish lists
While mid-market retailers are most focused on reducing return rates, enterprise brands are most concerned with lowering returns costs to improve their bottom lines.
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Episode 9 – The great dispersion challenges sustainability
Revisiting the moonlighting MMA fighter
Episode 11 - Challenges and takeaways from 2021 peak season... and lessons to apply this year.
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers
Trading in the Pontiac for a Tesla
Episode 10 – Reducing return rates and paying to offset carbon footprint