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Is normal really back?
While COVID is now at the bottom of shoppers’ reasons to buy from home, more than half (56%) said their motivations for buying online have changed since the peak periods of the pandemic.
6m read 06/15/22 BOXpoll
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
2m read 06/14/22 Weekly Trackers
The cat’s ordering charcuterie boards
Episode 6 – Peak Recap 2
04/11/22 BOXcast
Podcast

Latest from this Topic

America’s ecommerce exceptionalism?
Consumers are willing to pay similar shipping amounts from Canada and China, revealing a belief that it’s just as difficult to deliver items from Canada to the US as it is to deliver items from China.
3.5m read06/15/22BOXpoll
Returnament: Home pickup and drop-off locations
When it comes to carrier drop-off locations, the post office wins solidly as “the best balance of friction” against its two biggest competitors.
5m read06/15/22BOXpoll
Too many cooks in the kitchen?
42% of retailers give their logistics and operations leaders final authority on choosing a delivery carrier, while only 27% give operations teams the same authority for carrier rating and manifesting software.
5m read06/15/22BOXpoll
Is normal really back?
While COVID is now at the bottom of shoppers’ reasons to buy from home, more than half (56%) said their motivations for buying online have changed since the peak periods of the pandemic.
6m read06/15/22BOXpoll
BOXpoll Weekly Trackers
Interactive charts with real time consumer data on the pandemic, the economy and ecommerce
2m read06/14/22Weekly Trackers
Let's issue refunds in Bitcoin (and other ways to lower return rates)
Episode 8 - BOXscore Deep Dive Pt. 2
06/01/22BOXcast
Podcast
BOXpoll
View All Articles in BOXpoll
Introducing: Returnament 2022
Amid all-time-high return rates, Pitney Bowes created a competition to find the best balance between returns convenience and just enough friction
2m read 04/12/22 BOXpoll
The 2022 definition of fast....is basically the 2021 definition of fast
Despite being anxious to get back to pre-pandemic lives, consumers are still gauging speed through a COVID lens
3m read 04/12/22 BOXpoll
An evolving definition of returns convenience
Forged during the pandemic, consumers’ definition of ‘easy’ returns continues to shift
8m read 01/21/22 BOXpoll
Curb (or couch) your enthusiasm?
We ask consumers whether buy-online-pickup-somewhere is eating into the popularity of home delivery
2m read 02/21/22 BOXpoll
BOXcast
View All Articles in BOXcast
Moonlighting MMA fighter
Episode 5 – Holiday Peak Recap
04/01/22 BOXcast
Podcast
Pretty good...if you don’t remember how Fruit Loops tasted
Episode 4 – Online Brands
01/15/22 BOXcast
Podcast
A very introspective camel
Episode 3 – International Ecommerce
12/15/21 BOXcast
Podcast
The cat’s ordering charcuterie boards
Episode 6 – Peak Recap 2
04/11/22 BOXcast
Podcast