BOXpoll - A weekly consumer survey on current events, culture and ecommerce logistics
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Recent Findings

santa claus shutting off an alarm clock
Santa tracker fudge factor
Updating delivery dates after the buy button results in happier customers
worker working on cargo container at commercial
A (supply) chain reaction
Consumers expect supply chains disruptions to continue next year, and are already making plans
upset woman at home with christmas gifts
Scotch tape…and a bottle of scotch
Online shoppers frustrated with gift wrapping yearn to have retailers do it for them
portrait of man with unwrapped bad gift
One person’s return is another one’s treasure
Recommerce, regifting, returns…and unrealized opportunities

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BOXcast by Pitney Bowes

This month's BOXcast episode:
A very introspective camel

 

 

Enjoy an insightful conversation between our Pitney Bowes ecommerce experts

 

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Methodology
Pitney Bowes publishes findings every month based on the best and most interesting results from our weekly BOXpoll surveys.

Morning Consult conducts weekly polls on behalf of Pitney Bowes among a national sample of more than 2,000 online shoppers. The surveys were conducted online and the data were weighted to approximate a target sample of adults based on age, educational attainment, gender, race, and region. Results have a margin of error of +/- 2 percentage points.
Media Contact
Brett Cody Director of Communications, Commerce Services Pitney Bowes Brett.Cody@pb.com

Media Link
Press Release: Pitney Bowes BOXpoll™ Finds COVID-19 Habits are Here to Stay