Tag: price

Blog posts tagged with "price"
Ultra-fast delivery: Worth the hype?
For consumers making casual purchases, the option of free next-day delivery has a negligible impact on cart abandonment, and instead cannibalizes those who would otherwise opt for standard ground delivery. For consumers making time-sensitive purchases, the option of free next-day delivery reduces cart abandonment, but more significantly cannibalizes those who would otherwise opt for store pickup.
America’s next top shipping headache
Online retailers cite difficulty comparing carrier cost structures as their number one domestic delivery challenge.
Peering into Santa’s shopping list
42% of consumers expect higher free shipping thresholds, but 80% say they’ll buy online more or the same as last year. <br>The top categories shoppers plan to buy online for holidays are apparel, electronics, toys, media/entertainment, and beauty.
Density, schmensity
Episode 14 – Barriers to multicarrier ahead of peak and 2023
“Yes, I’m still in Canada”
Episode 13 - Cross-border insights from Canadian and US consumers
20m read11/01/2022BOXcast
Santa’s hunting for discounts
It’s the most wonderful time of the year… for people who aren’t trying to forecast ecommerce peak demand amid inflationary pressures
The not-so-distant echo of school bells
It’s that time of year again for many parents in the U.S.
America’s ecommerce exceptionalism?
Consumers are willing to pay similar shipping amounts from Canada and China, revealing a belief that it’s just as difficult to deliver items from Canada to the US as it is to deliver items from China.
3.5m read06/15/2022BOXpoll
Returnament: Home pickup and drop-off locations
When it comes to carrier drop-off locations, the post office wins solidly as “the best balance of friction” against its two biggest competitors.
5m read06/15/2022BOXpoll
Third party returns pickup is an unproven rookie
Despite being pitched as an ultra-convenient returns option, consumers rank third-party delivery services solidly last out of different methods for initiating a pick-up.
7m read05/12/2022BOXpoll
What is green worth?
More than one-third of all consumers—and more than half of Gen Z—are willing to pay for retailers to take some sort of action to reduce their order’s carbon footprint. Gen Z is willing to pay more than double the average.
5m read05/12/2022BOXpoll
Leaky international checkouts
Between 71-82% of shoppers say they’ve abandoned orders from the U.S. because they did not want to risk paying import duties due to DDU shipping.
3m read05/12/2022BOXpoll
The 2022 definition of fast....is basically the 2021 definition of fast
Despite being anxious to get back to pre-pandemic lives, consumers are still gauging speed through a COVID lens
3m read04/12/2022BOXpoll
Due to fears of inflation, half of shoppers are discount shopping for groceries—but not much else
51% of shoppers are discount shopping for groceries, but far fewer are bargain hunting for discretionary purchases.
3m read02/21/2022BOXpoll
Time to cash in your (gift) chips
Gen Z and Millennials came out on top of the holiday gift card game, but spending plans vary significantly.
3m read01/21/2022BOXpoll
Pretty good...if you don’t remember how Fruit Loops tasted
Episode 4 – Online Brands
Scotch tape…and a bottle of scotch
Online shoppers frustrated with gift wrapping yearn to have retailers do it for them
6m read12/22/2021BOXpoll
A very introspective camel
Episode 3 – International Ecommerce
Patience may not be dead... yet
Most consumers prioritize price over shipping speed and brand loyalty. But if delivery is too slow, retailers risk losing the purchase entirely.
6m read11/16/2021BOXpoll
Exchange rates change minds
A stronger dollar drives second thoughts among cross-border consumers
6m read11/16/2021BOXpoll
Ultra-fast? Sure. Ultra-loved? TBD
Market hype has grown around delivery within an hour. But how much are consumers bought in?
6m read10/21/2021BOXpoll
SubSummit Special Edition: Trials and Tribulations
Free trials have low adoption among subscription retailers—but 1 in 3 consumers will bite
7m read09/20/2021BOXpoll
What’s the value of a guarantee?
Guaranteeing delivery builds confidence, conversions and (gasp) beats fast shipping with most consumers.
2m read06/22/2021BOXpoll
Packaging in the age of YouTube
We return to one of our most popular topics—what consumers believe packaging is worth. Gen Zers (among others!) continue to surprise us.
3m read05/21/2021BOXpoll
Like having a limb ripped off
We asked consumers how they felt about various returns initiation processes. The responses were mostly metaphorical.
5m read05/20/2021BOXpoll
Checking the green box
Brands are weighing the business value of sustainable products and packaging. Here’s what consumers think.
4m read04/23/2021BOXpoll
How do you say…’never mind’?
We asked cross-border shoppers about their pain thresholds—with returns
2m read04/23/2021BOXpoll
Southern exposure: Canadian attitudes towards US brands
Canadian consumers report spending 41% of their total online purchases with US-based retailers.
3m read02/24/2021BOXpoll
"Sometimes the only thing I have to look forward to."
Amid the monotony of pandemic life, consumers find value in receiving and unboxing online deliveries.
5m read12/15/2020BOXpoll
How many deliveries are too many?
More than half of consumers have become more aware of the growing mountain of boxes at their doors since the start of the pandemic. Few feel inclined to change it.
5m read12/15/2020BOXpoll