Installing the Signature Pad App for SendSuite Tracking Online

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Products affected: SendSuite® Tracking Online
  1. Sign in to SendSuite Tracking Online.
  2. If you see a notification to the right that reads Need to install a Signature Pad?, click the Install Signature Pad link and follow the on-screen directions. If there is no such notification, skip to the next step.
  3. Click on the help icon in the upper right (circled question mark) and select Download Signature Pad App.
Note: If Download Signature Pad App does not appear on the menu, then the Signature Pad App is probably already installed. See SendSuite Tracking Online is unable to connect to the Signature Pad for more information.
  1. Follow the on-screen directions to download and install the app.

UPDATED: April 08, 2021