Postage and funding holiday FAQ

To help you stay prepared during the busy holiday season, please take a moment to check your postage funding account and available balance. This ensures smooth refills and avoids any interruptions in mailing and shipping.

Need to check funding account balances and available funds?

Sign in to the Pitney Bowes Your Account online portal.

Need extra funds quickly?

• Purchase Power
• Reserve Account
• USPS Trust Account
• Credit Card

Purchase Power

You can request a permanent or temporary credit limit increase—it’s quick and easy! Decisions are made within 1 business day, and your updated limit will appear in the Purchase Power section of your account..

Reserve Account

Chat with one of our agents to set up automatic deposits or make a one-time ACH payment—quick and convenient!

USPS Trust Account

Make a one time ACH or Wire deposit.

Credit Card

Credit cards can be used only for select products: SendPro Mailstation, PitneyShip, and PitneyShip Pro. Before refilling postage, make sure your credit card details are up to date in PitneyShip or PitneyShip Pro.

If you have a SendPro Mailstation, you will need to update your payment method in PitneyShip.

Customer Support

Need to know how to add funds to your meter or shipping app?

• Connect +/SendPro P
• SendPro MailCenter
• SendPro Mailstation
• SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
• PitneyShip, PitneyShip Pro, PitneyShip Enterprise

Having a problem adding postage?
Try our chat feature—it’s the easiest way to troubleshoot or talk with one of our friendly agents.

Customer Support holiday hours

• December 24th: 8am – 2pm EST
• December 25th: closed
• December 31st: 8am – 4pm EST
• January 1st: closed
• Chat with a virtual assistant: available 24/7