PB First

PB FIRST Support

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PB First™ User Guide

Guides

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Downloads

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Use Your Product

Use Your Product

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Error Codes

Error Codes

Resolve "The Value You Entered isn't Valid for this Field" when printing with Load Balancing Printer in PBFirst
Resolve "Compile Error: Error Accessing File" or "Error: File Format No Longer Supported" when opening PBFirst
Resolve "type mismatch" error when trying to print without postal coding in PBFirst
Resolve "PBFirst setting does not match ConnectRight Mailer setting for Intelligent Mail Barcode" in ConnectRight Mailer
"DataTables warning: JSON data from server could not be parsed" when launching PlanetPress dashboard
Resolve "No Account found" when testing the PBFirst connection to SendSuite Live
Resolve "Unable to connect to the remote server" when trying to send job to Suretrac
Resolve "No payment method was found" when trying to verify or presort in ConnectRight Mailer
Resolve "There is an invalid .mpa Permit Number and .mpa Postage Payment Method combination" when sending Mail.dat file in PBFirst
"Your file submission to the PostalOne is UnSuccessful" when submitting to Mail.dat in PBFirst
Resolve failed import error "Error in ImportEnv :Error adding new address; ADDRNO ->:" in PBFirst
Resolve "Routing Date Invalid" when presorting in PBFirst
Resolve "Compile Error; ambiguous name detected" in PlanetPress
Resolve "RunPrint_Orig: : Printing cancelled" in PBFirst
Resolve "ConnectRight Mailer is currently running a job" in PBFirst or PlanetPress
Resolve "Error occurred in CRM execution" when running presort in PBFirst
Resolve "Error in Address replacement plug-in;No value given for one or more required parameters" in PBFirst
Resolve "Index or primary key cannot contain a Null value" in PBFirst
Resolve "Path is not of a legal form" when printing to the SureTrac Print Interceptor with PBFirst
Resolve "Error in opening application: 40071 - The Visual Basic for Applications project in the database is corrupt" when opening PBFirst
Resolve "Error in getting count for Normal Pieces from DestAddr table" when processing PBFirst presort job
Resolve "Error while opening connection to database" when attempting to postal code or presort job file in PBFirst
Resolve "Error in opening application" when opening PBFirst after reinstalling Microsoft Office
Resolve “Error in opening application: 48 - Error in loading DLL” when opening PBFirst
Resolve "Print driver host for 32 bit applications has stopped working" error in PBFirst
Query is Corrupted
PBFirst process crash error on dashboard when running PlanetPress job

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System Messages

System Messages

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Troubleshooting

Troubleshooting

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For information on service offerings and level of support, download the Pitney Bowes Technical Support Overview