Popular Topics
Guides
4 items
Downloads
0 items
Use Your Product
Use Your Product
-
How to install a moistener on the DM100i, DM125, DM225, SendPro 300 and more
-
Updating the ZIP code
-
Printing a Funds Report or Batch Count Report on the SendPro 300
-
How to send Certified Mail on the SendPro 300
-
How to send international mail on the SendPro 300
-
Adding and removing graphics
-
Maintaining the moistener wick and holder
-
Changing the ink cartridge
-
How to omit the day or date on the SendPro 300
-
Adding or refilling postage
-
How to set, change or disable the supervisor password on the SendPro 300
-
How to check your postage account balance
-
Using E-Return Receipt (ERR) with a reference number
-
About meter stamps
-
Adjusting the contrast MP82 scale
-
Updating your software or USPS rates
-
How to install the SendPro 300
17 items
Connect Your Product
Connect Your Product
2 items
Error Codes
Error Codes
-
Resolve Error R0052 on the mailstation, DM100i, SendPro 300, and more
-
Printer Fault 2442 or 2443
-
Resolving errors requiring a reboot
-
Connection errors
-
11 or 16
-
Please contact SendPro Online Customer Service / Please contact PitneyShip Customer Service
-
You do not have permission to perform the requested action
-
You don't have the right printer connected for your label size.
8 items
Troubleshooting
Troubleshooting
-
Resolve skewed mail on the DM100i, DM125, DM225, SendPro 300, and more
-
Frozen screen
-
Resolve an E-Z Seal leak on the DM100i, DM125, DM200L, DM225 and more
-
Black or blank touchscreen
-
Poor print quality or no printing
-
Resolve sealing issues on the DM100i, DM125, DM300C, SendPro 300 and more
-
Meter controlled remotely
-
White screen appears
-
Connection issues when using a SendPro Cellular device
9 items
