Tag: speed

Blog posts tagged with "speed"
America’s ecommerce exceptionalism?
Consumers are willing to pay similar shipping amounts from Canada and China, revealing a belief that it’s just as difficult to deliver items from Canada to the US as it is to deliver items from China.
3.5m read06/15/22BOXpoll
Let's issue refunds in Bitcoin (and other ways to lower return rates)
Episode 8 - BOXscore Deep Dive Pt. 2
06/01/22BOXcast
Podcast
Is tomorrow worth 3 dollars?
Episode 7- Mystery shopping experiences
05/01/22BOXcast
Podcast
International carts gone MIA
Expectations around cross-border delivery aren’t changing—but more international shoppers think shipping is too slow.
3m read04/12/22BOXpoll
The 2022 definition of fast....is basically the 2021 definition of fast
Despite being anxious to get back to pre-pandemic lives, consumers are still gauging speed through a COVID lens
3m read04/12/22BOXpoll
Curb (or couch) your enthusiasm?
We ask consumers whether buy-online-pickup-somewhere is eating into the popularity of home delivery
2m read02/21/22BOXpoll
When faster isn’t actually better
Accuracy continues to win out over speed for estimated delivery dates—even with early deliveries
5m read02/21/22BOXpoll
Throwing pottery on a Peloton while playing Pac-Man
94% of consumers now have a hobby. More than one-third of Millennials and Gen Z are likely to pay for expedited shipping for hobby-related items.
5m read02/21/22BOXpoll
A very introspective camel
Episode 3 – International Ecommerce
12/15/21BOXcast
Podcast
Patience may not be dead... yet
Most consumers prioritize price over shipping speed and brand loyalty. But if delivery is too slow, retailers risk losing the purchase entirely.
6m read11/16/21BOXpoll
International ecommerce, holiday port congestion and smoked salmon
Episode 2 – Trends in international ecommerce
11/15/21BOXcast
Podcast
Ultra-fast? Sure. Ultra-loved? TBD
Market hype has grown around delivery within an hour. But how much are consumers bought in?
6m read10/21/21BOXpoll
Is waiting still the hardest part?
We ask cross-border consumers how their expectations have changed about delivery speed
4m read10/21/21BOXpoll
Returning to pandemic pastimes
Hobbies picked up during the pandemic come with higher expectations—especially around returns
5m read09/20/21BOXpoll
Slow your roll
Fast delivery isn’t as fast as you might think — and might not be worth as much as it recently was.
5m read05/20/21BOXpoll
Brought to you by Lockport Gambino Ford
Episode 1 – Impact of vaccine distribution on ecommerce
04/23/21BOXcast
Podcast
Speed is in the eye of the beholder
Here’s where distance doesn’t lower shipping expectations among cross-border consumers.
2m read03/20/21BOXpoll
Consumers may be lacking a sense of urgency
Consumers were slow to get started on online holiday shopping although 36% plan to pay for expedited shipping in the final week of the season
2m read12/15/20BOXpoll
Reconsidering the need for speed
In the aftermath of pandemic-fueled shipping delays and in anticipation of ecommerce’s largest peak ever—we asked consumers, what does “fast” shipping mean anymore?
4m read11/15/20BOXpoll
Value wins over values
US consumers prefer ecommerce brands who offer easy order experiences over those who focus on values & beliefs (if given the choice).
3m read10/15/20BOXpoll
Ho, ho, hold on—where’s my package?
Consumers trust small & local businesses least to deliver on time this holiday season
3m read10/15/20BOXpoll