Changing your account name for SendPro Online or PitneyShip

If needed, you can change your SendPro Online or PitneyShip account name, which is used to identify the account on reports.
Products affected: SendPro® Online, PitneyShip™, SendPro® Tablet

Your account name appears in the upper right corner of the screen and is used to identify the account on reports. It is usually your first and last name, but it can be anything you wish, such as an office location. If needed, you can change it. This is not the same as your username.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. Sign in.
  2. Select your name in the upper right.
  3. Select SendPro Profile.
  4. Select the Change link in the Name section.
  5. Enter the new name in the First name and Last name boxes.
  6. Select Save.

 

PitneyShip (new) PitneyShip Home screen thumbnail

  1. Sign in.
  2. Select your name in the upper right.
  3. Select PitneyShip Profile.
    PitneyShip name menu - PitneyShip Profile
  4. Select Change.
  5. Update the name as needed and select Update.
    SendPro Online or PitneyShip Update Profile screen

 

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UPDATED: April 25, 2022

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