UPS 2nd Day Air or UPS 3 Day Select not available to select in SendPro Online or PitneyShip

Learn why UPS 2nd Day Air or UPS 3 Day Select may not be available.

Products affected: SendPro® Online, PitneyShip™

Issue

UPS 2nd Day Air or UPS 3 Day Select is not available to select in SendPro Online or PitneyShip.

Cause

UPS will not return services that are longer and more costly than what UPS Ground would deliver. In some cases based on distance, UPS Ground will be faster and cheaper than UPS 2nd Day Air or UPS 3 Day Select.

Resolution

Select UPS Ground or another available option.

If you need further assistance, please contact us.

UPDATED: April 25, 2022