Sending Certified Mail when printing USPS stamps in SendPro Online or PitneyShip

You can use Certified Mail to get proof of mailing and electronic record of delivery when you print stamps.
Products affected: SendPro® Online, PitneyShip™

You can use Certified Mail to get proof of mailing and electronic record of delivery when you print stamps.

Important: You must attach form 3800 for Certified Mail and form 3811 for Return Receipt.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

PitneyShip (new)

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. Select USPS from the Home screen.
  2. Select Stamp Sheet or Stamp Roll.
  3. From the Mailing Services / Stamp Value menu, choose the value of the stamps you wish to print. The stamp sheet on the left shows a preview of the stamps that will print.
  4. Click Add extra services.
  5. Select Certified Mail.
  6. (Optional) Select Return Receipt.
  7. Select Print.

 

PitneyShip (new) PitneyShip Home screen thumbnail

  1. From the Home screen, select the Stamps tab.
  2. Select Sheet or Roll, depending upon which one you are printing on.
  3. Select Custom Stamp.
    Custom Stamp button
  4. Click Add Extra services.
    Add Extra Services
  5. Select Certified Mail.
    Select Certified Mail
  6. (Optional) Select Return Receipt or Return Receipt Electronic.
    Select Return Receipt
  7. Select Accept.
  8. Select Add to Sheet or Add to Roll.
    Add to Roll buttonAdd to Sheet button
  9. Select Print Stamps.

After printing or attaching the printed stamp on the envelope, place the required USPS forms on the mail piece. Certified Letters cannot be tracked within SendPro Online or PitneyShip. Once USPS scans the mailpiece, it can be tracked on the USPS website.

 

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UPDATED: October 06, 2022