Sending Certified Mail with USPS shipping labels in SendPro Online or PitneyShip

You can use Certified Mail to get proof of mailing and electronic record of delivery when you print USPS shipping labels.
Products affected: SendPro® Online, PitneyShip™

You can use Certified Mail to get proof of mailing and electronic record of delivery when you print USPS shipping labels. Certified Mail is only available when using First Class or Priority Mail.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. Select USPS from the Home screen or USPS Label from the Print menu.
  2. Select or enter the recipient address.
  3. Select Continue.
  4. Select the type of package and enter the package information if required.
  5. Select Continue.
  6. Select a First Class or Priority Mail service.
  7. From the Extra Services list, select Certified Mail.
  8. (Optional) Select Return Receipt or Return Receipt Electronic.
  9. Select Print.

Important: For Return Receipt, you must attach USPS Form 3800 for Certified Mail and USPS Form 3811.

 

PitneyShip (new) PitneyShip Home screen thumbnail

  1. On the Create Shipping Labels tab, select your packaging type.
  2. Enter the recipient address, or select the address book icon to select an address from the address book.
  3. Select Next.
  4. Select the packaging type.
  5. Select Next.
  6. Select the specific package type (if using USPS packaging) or enter the package information (is using your own box or envelope).
  7. Select Next.
  8. Select a First Class or Priority Mail service.
  9. From the Extra Services list, select Certified Mail.
    SendPro Online or PitneyShip Certified Mail
  10. (Optional) Select Return Receipt or Return Receipt Electronic.
    SendPro Online or PitneyShip select Return Receipt or Return Receipt Electronic
  11. If you selected Return Receipt, enter the Return Receipt Number. This should be the tracking ID found on form 3811.
    SendPro Online or PitneyShip Return Receipt number
    Important: For Return Receipt, you must attach USPS Form 3800 for Certified Mail and USPS Form 3811.
  12. Select Print.

 

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UPDATED: April 25, 2022

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