Check your postage account balance on the mailstation and mailstation2

Print this support article
Products affected: mailstation™, mailstation2™
You can check your postage account balance either on the meter or by using the PC Meter Connect software:

On the meter
  1. Ensure that your meter is able to connect to the Pitney Bowes Data Center.
  2. Press Funds. The remaining balance is displayed.
  3. Press Review (down) until the meter says Check Amt Available to Download? then Press Enter/Yes.
  4. Your meter is connecting to the Pitney Bowes Data Center. 
  5. Your meter is now displaying
    • Prepaid: The amount of prepaid funds remaining 
    • Other: The amount available with Purchase Power
  6. Press Clear / Back. Any available updates will display. Ensure that you install the updates. Your meter will return to the Home screen.

Using PC Meter Connect
  1. Make sure that the meter is connected with a USB cable to a computer that has PC Meter Connect installed.
  2. Open PC Meter Connect on the computer.
  3. Select the Add Postage tab.
  4. Your account balance will be displayed under Account Balance at Pitney Bowes.

UPDATED: August 14, 2021