Creating and printing a domestic shipping label in SendPro Online or PitneyShip

Learn how to create and print a domestic shipping label in SendPro Online or PitneyShip.
Products affected: SendPro® Online, PitneyShip™

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. From the SendPro Online or PitneyShip Home screen or the Print menu, select a carrier.
  2. If you use Cost Accounts, select the desired account from the Cost Account menu.
  3. Enter the recipient address, or select the address book icon to select an address from the address book.
  4. If prompted to verify the address, select Use Verified.
  5. To email the tracking number when you print the label, select the Email the tracking number box and enter the email address.
  6. Select Continue.
  7. On the Choose Your Packaging screen, select the type of package and enter the package information. If you have an attached USB scale, select the scale button and place the package on the scale.For more information about carrier services and packaging, see the Carrier Services and Packaging section below.
  8. Select Continue.
  9. On the Choose Your Service screen, select the shipping date, then select the service you wish to use. Use the menus at the top to change the carrier*, ship date, carrier account, or Ship from ZIP Code as needed.
  10. Once the service has been selected, choose any extra services you wish to add. The total cost for the label is shown at the bottom of the screen. The total cost may differ from the amount next to the services due to taxes and surcharges.
  11. Select Print.
  12. In the Select a print size field, select either Roll - 4 x 6 or Plain Paper - 8.5 x 11.
  13. To add a note about the shipment, enter it in the Memo field. You can enter up to 40 characters for USPS and up to 35 characters for FedEx and UPS. This memo appears on the label and in your history file.
  14. To print a receipt along with the label, select the Print receipt with label box (USPS only). You can select this option only when printing on 8.5 x 11 printers.
  15. Select Print. The label opens in PDF format in a new browser tab, from which you can print.

 

PitneyShip (new) PitneyShip Home screen thumbnail

  1. On the Create Shipping Labels tab, select your packaging type. To use carrier-specific packaging, select the carrier logo.
    Choose Packaging Type on Create Shipping Labels tab
  2. Enter the recipient address, or select the address book icon to select an address from the address book.
    SendPro Online or PitneyShip Shipping Label Enter Address
  3. If you use cost accounts, select the desired account from the Cost Account menu.
    SendPro Online or PitneyShip Cost Account menu
  4. To email the tracking number when you print the label, select the Sender or Recipient boxes in the Email the Tracking Number section. To email other addresses, enter them in the Additional Emails box.
  5. To send an email when the shipment is delivered, select the Sender or Recipient boxes in the Email When the Shipment is Delivered section. To email other addresses, enter them in the Additional Emails box.
  6. Select Next.
  7. If required, select the specific packaging type or enter the package information.
  8. Select Next.
  9. Select the service you wish to use. Use the menus at the top to change the carrier*, carrier account, ship date, sort by, or ship from ZIP Code as needed.
    Choose a Service screen
  10. Choose any extra services you wish to add. Select More Services to view all of the available services.
    More Services button
  11. To change the label printing options, including label size, memo, and printing a receipt, select Print Options.
    SendPro Online or PitneyShip select Print Options
  12. Select Print Shipping Label.

Carrier Services and Packaging

  • *If you select a carrier-specific package type, you will only see rates from that carrier. To see rates from all carriers, select My Box or Envelope.
  • Irregular Package is only available for USPS. For UPS and FedEx, select Additional Handling as an extra service to apply the appropriate surcharges for irregular packaging.
  • For USPS Priority Mail Express, the delivery date shown is the "guaranteed" delivery date from USPS, the latest time the package will be delivered. Priority Mail Express normally has a one day turnaround time, but actual delivery times depend on multiple factors including creation time, pickup time, and routing.
  • To charge the costs of the shipment to the recipient's or another third party's FedEx or UPS account, select Other billing options from the Carrier Account menu at the top.
  • Rates shown in SendPro Online or PitneyShip may differ from rates shown on the carrier's website for the same item. For more information, see:
  • FedEx Home Delivery vs. FedEx Ground: In order to ship something via FedEx Home Delivery or FedEx Ground, you must select My Box or Envelope. If you choose FedEx One Rate or FedEx Standard, the FedEx Home Delivery and FedEx Ground services are not available.
    • When using your own packaging and shipping to a residential address, the Ground option shown is FedEx Home Delivery.
    • When using your own packaging and shipping to a commercial address, the Ground option shown is FedEx Ground.

For more information about carrier services, visit the carrier's website:

 

Related topics

UPDATED: May 02, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)