Verifying a USPS address in SendPro Online or PitneyShip

When you create a shipping label, SendPro Online or PitneyShip verifies the recipient address against the USPS database of valid addresses to which it can deliver. Some carriers or country destinations may require you to enter a verified address in order to print a label.
Products affected: SendPro® Online, PitneyShip™

When you create a shipping label, SendPro Online or PitneyShip verifies the recipient address against the USPS database of valid addresses to which it can deliver. Some carriers or country destinations may require you to enter a verified address in order to print a label.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

PitneyShip (new)

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  • If the address is a valid mailing address in the USPS database, you can proceed with creating your shipping label.
  • If there is a close match in the USPS database, the original address will be shown next to the USPS-verified address. Select Use Suggested Address to use the USPS's address, or select Edit to edit your address.
    Verify address screen - Use suggested
  • If there is not a close match in the USPS database, you will be need to select Edit and correct the address.
    Verify address screen - Edit

Note: The Internal Revenue Service (IRS) does not usually have a traditional street address, which can make it difficult to verify the address. When sending to the IRS, enter "Department of Revenue" in the Company field. In the Address field, enter either "IRS" or "Internal Revenue Service". Enter the appropriate City, State, and ZIP Code in those fields.

 

PitneyShip (new) PitneyShip Home screen thumbnail

  • If the address is a valid mailing address in the USPS database, you can proceed with creating your shipping label.
  • If there is a close match in the USPS database, the original address will be shown next to the USPS-verified address. Select Use Suggested Address to use the USPS's address or Edit to edit your address.
    Verify address screen
  • If there is not a close match in the USPS database, you will need to select Edit and correct the address. If you need more information about an address, you can look it up on the USPS website.

Note: The Internal Revenue Service (IRS) does not usually have a traditional street address, which can make it difficult to verify the address. When sending to the IRS, enter "Department of Revenue" in the Company field. In the Address field, enter either "IRS" or "Internal Revenue Service". Enter the appropriate City, State, and ZIP Code in those fields.

UPDATED: October 06, 2022