The moistener is leaking E-Z Seal®.
The moistener may be overfilled or cracked.
The moistener should only be filled until the window is approximately ¾ full.
If the moistener is overfilled:
- Press the blue switch to detach it from the meter.
- Place it upside down in a sink to drain some of the fluid out of until it is approximately ¾ full.
- Reinstall it into the meter.
If the moistener is not overfilled, then it is likely cracked. Contact technical support for a replacement. Please have your model and serial number ready.
UPDATED: May 07, 2018