Resolve an E-Z Seal leak on the DM100i, DM125, DM200L, DM225 and more
Products affected: DM100®i, DM125™, DM200L™, DM225™, DM300C™, SendPro® 300
Issue
The moistener is leaking E-Z Seal®.
Cause
The moistener may be overfilled or cracked.
Resolution
The moistener should only be filled until the window is approximately ¾ full.
If the moistener is overfilled:
If the moistener is overfilled:
- Press the blue switch to detach it from the meter.
- Place it upside down in a sink to drain some of the fluid out of until it is approximately ¾ full.
- Reinstall it into the meter.
UPDATED: June 21, 2021
