Cannot Choose Another Mail Class when printing stamps
Products affected: SendPro® Online
Issue
When printing stamps, the Accept button in the Choose Another Mail Class window is disabled (greyed out).
Cause
Your postage payment method is not set up.
Resolution
If you want to set up a credit card as your postage payment method:
- In SendPro Online, select Settings > Admin Options.
- Under USPS Postage Refills, select Set up Postage Payment Method.
Note: Only credit cards can be added online.
If you want to set up a Reserve Account or Purchase Power Account to pay for your postage, please contact us using the Contact Us options below.
UPDATED: August 24, 2021
