"SendPro.exe - Entry Point Not Found" when opening the SendPro Online software

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Products affected: SendPro® Online

Issue

SendPro.exe - Entry Point Not Found when opening the SendPro Online software

Cause

"SendPro.exe - Entry Point Not Found"

The procedure entry poing?closeEvent@QWebEngineView@@MAEXPAVZCloseEvent@@@Z could not be located in the dynamic link library C:\progam files (x86)\pitney Bowes\SendPro\SenPro.exe." appears when opening the SendPro Online software due to having an old version.

Resolution

Solution 1: Uninstall and reinstall the latest version of the SendPro Online software for Windows

Uninstall

  1. Right-Click on your Windows start button and choose Control Panel.

  2. Click the View by drop down and choose Small Icons.

  3. Open Programs and Features.

  4. Select SendPro version x.x.xxx.

  5. Click Uninstall.

  6. If there are multiple copies, uninstall each copy.

  7. Install a the latest version of the SendPro Only software for Windows. See Installing the SendPro Online software.

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UPDATED: September 09, 2021