Fix your connection issues on SendPro C, SendPro+, SendPro C Auto with a guided journey
- Your IT department or provider changed a setting in your environment that impacts the device.
- The cables on your device may be loose.
- If you use a WiFi network, the network may be down.
Use our guided solutions tool to find your connection problem and fix it quickly without having to wait on the phone for a live agent. The tool asks you questions to guide you to a solution for your specific problem in less than 10 minutes.
Go to the Guided Solution Tool . Click Close and return to the support page anywhere in the tool to return to this page.
If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options.
UPDATED: June 15, 2022