Zeroing your scale on the DM100i-DM225

Products affected: DM100®i, DM125™, DM200L™, DM225™

Reset your scale to zero to reduce the chance of accidentally printing the wrong postage.

Follow these steps to zero your scale:

Select SCALE from the Home screen.
Select Zero the scale.

Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

Related articles

UPDATED: August 14, 2021

Contact Us

Open Now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET

Live Chat is currently unavailable. Chat is available Mon - Fri, 8am - 8pm ET

Create a Case Icon

Submit support requests (Sign in required)