Avoid Business Disruptions - Connect your Postage Meter digitally today
Avoid disruptions to your business operations
As of October 1, 2022, Pitney Bowes is no longer supporting analog (phone) connections to our postage meters. All meters need to be connected to an internet connection to perform necessary functions such as USPS® postal rate updates, postage refills and software updates.
Connect today for additional benefits:
- Gain a more reliable and sustainable connection to Pitney Bowes servers
- Experience faster download speeds for USPS® postal rate updates, software updates and postage refills
- Minimize disruptions
What are my options?
Replace your current meter
Take advantage of new features and benefits of our state-of-the art, digitally connected USPS® IMI-compliant SendPro® mailing and shipping solutions.
Frequently Asked Questions
What happens after October 1, 2022?
Pitney Bowes is no longer supporting analog phone connections to any postage meter. That means that essential tasks such as adding postage, updating meter software and postal rates will no longer be available without a digital / internet connection. You must act now if you want to avoid business disruptions. Click above to learn more about our digitally connected mailing devices or contact your Account Representative.
What is an IMI Compliant Postage Meter?
The USPS® is adopting a new IMI (Intelligent Mail Indicia) standard for postage evidencing systems. They will decertify all postage meters that use IBI technology. If your postage meter is still using an analog (phone) connection, your meter will need to be replaced by June 2024. All of Pitney Bowes newer technologies are IMI compliant.
Many clients are now switching to our IMI-compliant SendPro® technology to take advantage of the new features and benefits SendPro® provides. Not only are SendPro devices digitally connected, but you will also become compliant with the USPS® standards for mailing systems.
Was there a way to connect my current meter digitally?
If your meter is not connected through a digital connection you will need to contact your Account Representative to review your options or click here to have someone contact you.
I received a SmartLink device with my meter, how do I connect?
Step-by-step instructions and videos on how to connect your SmartLink device are located here.
What if I have an DM Infinity™?
The DM Infinity will also be affected by this deadline. On October 1st, 2022 Pitney Bowes will no longer support any analog connections. To ensure your business operations are not disrupted, please call us at 888-256-3805 to request an upgrade to a digital LAN connection. Our service technicians will be happy to assist you. This number is for DM Infinity clients only.