Use Your Product
Use Your Product
-
Adding funds to the DM50-DM60
-
Checking your postage account balance on the DM50-DM60
-
Replacing the ink cartridge on the DM50-DM60
-
Replacing the print head on the DM50-DM60
-
Selecting an envelope message on the DM50-DM60
-
Running mail
-
Run Mail on your DM300c-DM475
-
Zeroing the scale
-
Using the accounting feature
-
How to edit an account on the DM50/DM55 and DM60
-
How to find the serial number on the DM50/DM55 and DM60
-
Selecting an account
-
Deleting an account
-
How to create an account on the DM50/DM55 and DM60
-
Running a print test
-
How to clean printer nozzles on the DM50/DM55 and DM60
-
Cleaning the printhead
-
How to upload a new Envelope Message (logo) on DM Series meters
-
Setting up a wired LAN connection with SmartLink
-
Turning the preset feature off
-
Inspection due or Inspection required
-
Creating a default preset
-
Downloading an envelope message on the DM50-DM60
-
Changing the phone number dialled
-
How to troubleshoot an analogue phone connection on the DM50/DM55
-
Creating a lock code
-
Setting the low funds warning threshold
-
Setting the high value warning threshold
-
Performing a surcharge payment
-
Changing a lock code
-
Setting a meter to lock in sleep mode
-
Disabling a lock code
-
Ensuring the correct envelope message will print
-
Selecting Royal Mail Signed For
-
Moving the meter
-
Resetting the communication device
-
Installing the communication device
-
Using PC Meter Connect
-
Sending mail to Ireland
-
PC Meter Connect System Requirements
-
How to install a wired LAN connection on the DM50/DM55 and DM60
-
Performing rate updates
-
Installing the Communication Device through WiFi
-
Setting up a wired LAN connection
-
Setting up a wireless connection with SmartLink
-
Setting up a wired connection with SmartLink
46 items
Connect Your Product
Connect Your Product
-
How to connect your meter to the internet
-
Setting up a wireless connection with SmartLink on DM Series postage meters
-
Setting up a wired connection with SmartLink on DM Series postage meters
-
Installing PC Meter Connect
-
Error 1811 or "Gateway Address Not Set C09" message on the DM50-DM60
-
How to troubleshoot an analogue phone connection on the DM50/DM55
-
SmartLink connection issues
-
Troubleshooting SmartLink wireless connection issues
-
Setting up a wired LAN connection with SmartLink
-
Changing the phone number dialled
-
Installing the communication device
-
Using PC Meter Connect
-
PC Meter Connect System Requirements
-
Installing the Communication Device through WiFi
-
Setting up a wired LAN connection
-
Unable to connect to Pitney Bowes
16 items
Videos
Videos
-
Running Mail on the DM50-DM60
-
Run Mail on your DM300c-DM475
-
Poor print quality on the DM50-DM60
-
Zeroing the scale on the DM50-DM60
-
Adding funds to the DM50-DM60
-
"Inspection Due" or "Inspection Required" message on the DM50-DM60
-
Creating a default preset on the DM50-DM60
-
Downloading an envelope message on the DM50-DM60
-
Moving the DM50-DM60
-
Resetting the Communication Device to factory settings
10 items
Error Codes
Error Codes
-
Error 7 and Error 11 on DM Series postage meters
-
Error EDE2C with SmartLink on the DM50-DM60
-
Error 1811 or "Gateway Address Not Set C09" message on the DM50-DM60
-
Error 1813 on the DM50-DM60
-
Error P2B4B and P2B42-46 on the DM50-DM60
-
Resolve blink codes and LED patterns on the Communication Device with the DM50/DM55 and DM60
-
Error Code: 1803, how to resolve on the DM50/DM55 connected via phone line
-
P201F
-
104
-
Unable to connect to Pitney Bowes
-
0810
-
24A1 / 24A2 / 24A3 / 24A4 / 24A5
-
110c, 1103, 11DA, 1109
-
2309
-
107
-
23__
-
2544 or E2544
-
P2B4C
18 items
System Messages
System Messages
-
"Connection Required" or "Data Upload Required" message on DM Series and SendPro P meters
-
"No Dial Tone" message on your franking machine
-
"Waste Tank Full" or "Waste Tank Near Full" message on the DM50-DM60
-
"Low Battery" or "Battery Urgent" message on the DM50-DM60
-
"Balance Too Low" or "Insufficient Funds" message on the DM series, Connect+ Series and SendPro P
-
Low funds refill postage
-
Modem not detected
-
Low sector
-
Cover Open
9 items
Troubleshooting
Troubleshooting
-
Poor print quality on the DM50-DM60
-
Scale not weighing correctly on the DM50-DM60
-
Troubleshooting SmartLink wired connection issues on DM Series postage meters
-
Troubleshooting connection issues with PC Meter Connect
-
Troubleshooting connection issues with the Communication Device on the DM50-DM60
-
Resolve "No Dial Tone" message when meter is not connected to phone line
-
Resolve issues with a SmartLink connection on DM Series meters
-
No power or blank display
-
Blink code and LED issues
-
My meter is damaged due to flood, fire or any natural disaster
-
Ink Latch Jammed
-
Mail Exceeds Weight Limit
-
Keyboard sticking
-
Troubleshooting SmartLink wireless connection issues
14 items
