Relay® 5000, 6000 Inserters Support
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Fixing & Maintenance
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Learn more about the admin guide for Relay™ 5000, 6000, 7000, 8000.
Features & Settings
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly.
Adjust the envelope openers on the Relay 5000, Relay 6000, Relay 7000 and Relay 8000 inserters to ensure envelopes feed correctly.
Resolve envelopes skewing after insertion on the DI900, DI950, Relay 5000, Relay 6000, and Relay 8000.
Learn how to refill the sealer bottle on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Errors & Troubleshooting
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to resolve error Code 700.56.11 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 94 "Stream feed: K, M" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 660.17 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 660.12 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Resolve Error Code 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 700.9 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 700.2 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000.
Maintenance
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Resolve envelopes skewing after insertion on the DI900, DI950, Relay 5000, Relay 6000, and Relay 8000.
Learn how to resolve an envelope box fold (flap folded in wrong location) on the outer envelope flap on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 or Relay 8000.
Learn how to recognize and resolve insertion stalls on the Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to load a high capacity sheet feeder on the Relay 6000, Relay 7000 and Relay 8000.
Learn how to load a sheet feeder on the Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to load an insert feeder on the Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to load a sheet feeder on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Learn how to load a high capacity sheet feeder tray on the DI900, DI950, and Relay 5000-8000
Perform width and length adjustments on envelope openers to prevent and correct insertion stalls on your inserter.
Be sure to run test envelopes to ensure adjustments are correct.
To avoid jams and crooked folds be sure to load material correctly on your inserter.
Clear any material stalled in the vertical envelope transport section of your inserter.
Adjust the envelope openers on the Relay 5000, Relay 6000, Relay 7000 and Relay 8000 inserters to ensure envelopes feed correctly.
Learn how to resolve error 51 "Remove material from: Folder Area" and folder jams DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to resolve error code 33 "Stream Feed: B" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 94 "Stream feed: K, M" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Resolve Error Code 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 27 "Double Feed: B" on the DI950, Relay 8000 and more.
Learn how to resolve error code 700.9 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve 660.33 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 700.2 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000.
Learn how to resolve error code 89 "Check Feeder Setup: J, L" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to Resolve error code 130 "Remove material from: Letter Entry Area, Letter Transport Area" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly.
Learn how to refill the sealer bottle on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Documents and Software
Exit Scanning Device Operator Guide
Relay 2000-8000 Safety Sheet
Relay 5000, 6000, 7000, 8000 Admin Guide
Relay 5000, 6000, 7000, 8000 Operator Guide
Relay 5000, 6000, 7000, 8000 with File Based Processing Software Admin Guide
Relay 5000, 6000, 7000, 8000 with File Based Processing Software Operator Guide
Relay Horizontal Belt Stacker Operator Guide
Relay Vertical Power Stacker Operator Guide
For information on service offerings and level of support, download the
Pitney Bowes Technical Support Overview