Customers are the best indicators of the future of any business, says Manish Choudhary, Vice President of Worldwide engineering of Pitney Bowes India. It is their necessity that drives innovation. That insight was among the cornerstones of another rigorous exchange during the most recent #PowerofPrecisionChat that took a deep dive into enabling innovation in a global marketplace.
While technology and data clearly dominated the hour-long global tweetchat, it was the impact of people, as both customers and employees, that took center stage.
Pitney Bowes Chief Innovation Officer Roger Pilc made a guest appearance to the monthly chat along with Choudhary, just a day after Pitney Bowes announced a partnership with GE that will allow Pitney Bowes to accelerate its pace of innovation of physical and digital technologies to better serve the customer. “Our clients, “ Pilc tweeted, “are at the center of all innovation at Pitney Bowes. The two were joined by IBM thought leader Amber Armstrong, Program Director, Commerce, and together they led the discussion to trend yet again on Twitter. Recognized Business Advisor Brian Moran hosted the panel.
The chat drew interest from professionals worldwide, including 32 countries and set a new record generating over 2,100 tweets during the hour. Here is the summary of the chat and follow @PitneyBowes for an update on the next #PowerofPrecisionChat coming in September.