ParcelPoint^™ Smart Lockers Support

You can add accessibility requirements to contacts in your address book. The system will automatically select an accessible locker when you reserve a locker for that client in ParcelPoint™ Smart Lockers.

You can free up lockers for additional reservations and drop-offs by ending existing reservations.

You can view the lockers according to their status by tapping on the appropriate color-coded option at the top of the manage locker screen.

ParcelPoint Smart Lockers are equipped with an audio assistive interface for visually-impaired clients. The interface works with any set of earphones with a 3.5 inch plug.

You can add accessibility requirements to contacts in your address book. The system will automatically select an accessible locker when you reserve a locker for that client in ParcelPoint™ Smart Lockers.

If a recipient is unable to open a locker door, you can open it using the Locker Management Module.

You can remove a locker from service so that it is no longer available for reservation.

If a locker is currently out of service, you can place it back in service to make it available for reservation and drop-off.

You can view the package and locker details for all of the locker banks available to you. These include the recipient name, locker bank location, tracking ID, and status.

You can use the Locker Management Module to see which lockers are available, reserved, occupied, expired, and out of service.

If the recipient needs a wheelchair-accessible locker (38-122 cm from the floor), select Requires Accessible Locker in the Locker Details section of the reservation screen

You can remove expired packages to provide additional locker space for new package drop-offs.

If a package does not fit in the locker you can choose another locker.

You can disable the ability to add packages to an existing reservation if you have security requirements that a locker not be opened by anyone but the recipient.

If you need to reopen a locker for any reason, the kiosk system allows you to reopen the locker as long as you do it within a certain time period after closing the locker.

As the mailroom administrator, you can reserve a locker ahead of time so that an assigned locker is available for a specific package as soon as you sign in at the kiosk

You can choose an available locker and add a recipient's package to that locker directly at the kiosk.

You can receive a package in PitneyTrack without reserving a locker, then scan the tracking label at the kiosk with the optional handheld scanner.

You can still drop off a package if the barcode is damaged or otherwise unavailable.

You can pick up a package once you receive an email that it is ready for pickup.

You can pick up multiple packages from all the lockers assigned to you by opening all of the lockers at the same time.

You can pick up multiple packages from all the lockers assigned to you by opening one locker at a time.

The mailroom administrator can set you up so that you can pickup both personal packages or departmental packages at the kiosk.

If the recipient already has lockers with packages in them, you can add more packages to those lockers.

As mailroom administrator or locker operator, you can reserve a locker ahead of time so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk.

As mailroom administrator or locker operator, you can reserve a locker for a package exchange in the Locker Management Module.

As mailroom administrator or locker operator, you can reserve a locker for a package return.

As mailroom administrator or locker operator, you can reserve a locker ahead of time using so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk.

You perform administrative functions by logging in as a mail room administrator.

Retrieve your belongings at the end of the day and end your locker reservation in ParcelPoint Smart Lockers for Workplace Day Use.

You can open the locker door while your reservation is active to retrieve belongings or add more to the locker in ParcelPoint Smart Lockers for Workplace Day Use.

To ensure an assigned locker is ready for you to store your belongings, reserve it in advance using the web application. You have the flexibility to reserve a locker for a fixed amount of time or for a duration you set, provided that option is available at your kiosk in ParcelPoint Smart Lockers for Workplace Day Use.

Each rear loading locker shelf must have a barcode. Use Configure Lockers to generate the barcodes.

You can set up lockers to allow clients to store personal belongings for either a fixed duration that you set, a flexible duration that clients can set within the maximum limit you define, or no end time. Additionally, you can reserve certain lockers of each size exclusively for delivery, ensuring that all available lockers are not occupied for personal storage.

You can configure how clients interact with the lockers.

You can configure how clients interact with the lockers when they pick up packages.

Customize the look and feel of your locker bank screen and mobile app with Branding.

To enable users to use the ParcelPoint Mobile App, share your Authorization Code, support contact information, and a download link with your organization's members.

Instead of a typing in a user name and password, users can scan a barcode to log into a locker bank. You must enable Contactless Lockers in the settings for each locker bank you want to be contactless.

You can view and export locker activity filtered by transaction type and date range.

You can configure your locker bank to accept direct carrier delivery by adding a role and printing QR codes for carriers to use.

You can set up how clients interact with the lockers when dropping off packages.

If your site lets you set the duration of your reservation, you can log in to extend your reservation and add more time in ParcelPoint Smart Lockers for Workplace Day Use

You can choose an available locker and store your belongings in ParcelPoint Smart Lockers for Workplace Day Use for a fixed amount of time, or for a duration you set if that option is allowed at your kiosk.