ConnectRight Mailer Support
Learn how to determine the system requirements for ConnectRight Mailer or ConnectRight Mailer Basic.
Learn how to get started with ConnectRight Mailer.
Learn how to install printer drivers for the DA300, DA400, DA500, DA550, DA700, DA750, and DA950.
Learn how to install printer drivers for the DA30S, DA50S, DA55S, DA70S, DA75S, DA80F, and DA95F.
Learn how to install printer drivers for the DP50P and DP50S.
Learn how to install printer drivers for the DP40 and DP40S printers.
Learn how to export a mail list for use with Microsoft Word Mail Merge in ConnectRight Mailer.
Learn how to set the default post office entry in ConnectRight Mailer.
Learn how to print or save a USPS electronic confirmation page for ConnectRight Mailer.
Learn how to cancel a job in PostalOne! that was submitted using ConnectRight Mailer.
Learn how to set up the mail.dat file in ConnectRight Mailer.
Learn how to update the ConnectRight Mailer software.
Learn how to verify an address in ConnectRight Mailer.
Learn how to get started with ConnectRight Mailer.
Learn how to determine what is different about ConnectRight Mailer for AddressRight Pro users.
Learn how to set up and submit mail.dat formatted files in ConnectRight Mailer.
Learn how to clear the rejected records filter in ConnectRight Mailer.
Learn how to export a mailing list in ConnectRight Mailer.
Learn how to submit a process acknowledgement form with ConnectRight Mailer.
Learn how to change the displayed order of a mail list in ConnectRight Mailer.
Learn how to process a move update in ConnectRight Mailer.
Learn how to detect duplicate addresses using ConnectRight Mailer.
Learn how to create envelope templates for presorted mail in ConnectRight Mailer.
Learn how to export rejected records for your review in ConnectRight Mailer.
Learn how to print an exported mailing list in Envelope Designer Plus with ConnectRight Mailer.
Learn how to set up a Move ID in ConnectRight Mailer.
Learn how to view Move Update reports in ConnectRight Mailer.
Learn how to presort an address list in ConnectRight Mailer.
Learn how to import a mailing list into ConnectRight Mailer.
Learn what is different about ConnectRight Mailer for SmartMailer 7 users.
Learn how to get USPS automation discounts for ConnectRight Mailer.
Learn how to find postal code and mailing reports from past mailings using PBFirst and ConnectRight Mailer.
Learn how to set up and use Hot Folders in ConnectRight Mailer.
Learn how to change the weight or thickness settings for a specific job in PB First with ConnectRight Mailer.
Learn how to display names on an address report in ConnectRight Mailer.
Learn how to resolve mail.dat not connecting to ConnectRight Mailer.
Learn what to do if the Intelligent Mail Barcode (IMBC) does not appear on the Envelope Designer Plus template after attaching a presorted list.
Learn how to resolve presort failing to complete in PBFirst.
Learn how to resolve Envelope Designer crashing or closing unexpectedly.
Learn how to resolve accent characters being replaced with other special characters when exporting from ConnectRight Mailer to Envelope Designer Plus.
Learn how to resolve extra character appearing before names after exporting from ConnectRight Mailer/Envelope Designer.
Learn how to resolve when processing an address using Move Update in PBFirst, Planet Press or ConnectRight Mailer, the address returned is incorrect.
Learn how to resolve the error "Product key is not a valid format" when installing ConnectRight Mailer.
Learn how to resolve the error message “An error occurred during import” when importing a mailing list in ConnectRight Mailer.
Learn how to resolve the error "DataTables warning (table id = 'statusLog'): DataTables warning: JSON data from server could not be parsed. This is caused by a JSON formatting error." when launching the PlanetPress dashboard.
Learn how to resolve the error "Remote library could not be initialized" in ConnectRight Mailer.
Learn how to resolve the error "Login Failed. Activation or Authorization Error." in ConnectRight Mailer.
Learn how to resolve the error "Hot Folder preferences are not configured properly" in PBFirst after updating to ConnectRight Mailer version 16.2.151.0.
Learn how to resolve the error "No payment method was found" when trying to verify or presort in ConnectRight Mailer. In PBFirst, the error "The process cannot access the file" may also appear.
Learn how to resolve "Your file submission to the PostalOne is UnSuccessful" when submitting to Mail.dat in PBFirst.
Learn how to resolve the message "Enter Product Key" in ConnectRight Mailer.
Learn how to download and install ConnectRight Mailer.
Learn how to determine what changes are included in a particular Pitney Bowes software update for Business Manager, ConnectRight Mailer, SendSuite Live, SendSuite Xpress, or Ascent.
Learn how to download Envelope Designer Plus Software
Envelope Designer Plus is the perfect complement to Pitney Bowes ConnectRight™ Mailer address management software and AddressRight DA series envelope printers.
Download printer drivers to use with ConnectRight Mailer.
Learn how to get started with ConnectRight Mailer.
Learn how to verify an address in ConnectRight Mailer.
Learn how to set up and submit mail.dat formatted files in ConnectRight Mailer.
Learn how to submit a process acknowledgement form with ConnectRight Mailer.
Learn how to process a move update in ConnectRight Mailer.
Learn how to detect duplicate addresses using ConnectRight Mailer.
Learn how to print an exported mailing list in Envelope Designer Plus with ConnectRight Mailer.
Learn how to presort an address list in ConnectRight Mailer.
Learn what is different about ConnectRight Mailer for SmartMailer 7 users.
Learn how to get USPS automation discounts for ConnectRight Mailer.
Learn how to set up and use Hot Folders in ConnectRight Mailer.