Guides
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Presort Report Update Release Notes
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ConnectRight Mailer FAQs
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Importing a mailing list
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Printing an exported mailing list with Envelope Designer Plus
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Processing move updates
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Address presorting
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Address verification
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Exporting a mailing list
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Existing PAF - process acknowledgement form
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New PAF - process acknowledgement form
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Duplicate address removal
11 items
Use Your Product
Use Your Product
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ConnectRight Mailer™ FAQs
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ConnectRight Mailer Specifications & Security Sheet
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Setting up and submitting mail.dat formatted files
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How to view Move Update reports in ConnectRight Mailer
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How to export rejected records for your review in ConnectRight Mailer
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How to set up a Move ID in ConnectRight Mailer
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How to print or save a USPS Electronic Confirmation Page for ConnectRight Mailer
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How to cancel a job in PostalOne! that was submitted using ConnectRight Mailer
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How to create envelope templates for presorted mail in ConnectRight Mailer
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How to clear the rejected records filter in ConnectRight Mailer
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How to set the default post office entry in ConnectRight Mailer
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How to import a delimited text file into ConnectRight Mailer
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How to change the displayed order of a mail list in ConnectRight Mailer
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How to setup the mail.dat file in ConnectRight Mailer
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Obtaining a Mailer ID from the USPS
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How to determine the system requirements for ConnectRight Mailer or ConnectRight Mailer Basic
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Getting started with ConnectRight Mailer
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How to install printer drivers for the DA300, DA400, and more
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How to install printer drivers for the DA30S, DA50S, and more
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How to install printer drivers for the DP50P and DP50S
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How to install printer drivers for the DP40 and DP40S
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Updating PostalOne! Mail.dat user login information for PB First and ConnectRight Mailer
22 items
Error Codes
Error Codes
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Resolve "Product key is not a valid format" when installing ConnectRight Mailer
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Resolve "An error occurred during import" in ConnectRight Mailer
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Resolve "DataTables warning: JSON data from server could not be parsed" when launching PlanetPress dashboard
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Resolve "Remote library could not be initialized" in ConnectRight Mailer
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Resolve "Login Failed. Activation or Authorization Error" in ConnectRight Mailer
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Resolve "Hot Folder preferences are not configured properly" in PBFirst after updating ConnectRight Mailer
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Resolve "No payment method was found" when trying to verify or presort in ConnectRight Mailer
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"Your file submission to the PostalOne is UnSuccessful" when submitting to Mail.dat in PBFirst
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Resolve "Enter Product Key" in ConnectRight Mailer
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"Login Failed TrustFailure" message when opening ConnectRight Mailer
10 items
System Messages
System Messages
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Troubleshooting
Troubleshooting
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Resolve mail.dat not connecting to ConnectRight Mailer
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Resolve Intelligent Mail Barcode does not appear on Envelope Designer Plus template after attaching presorted list
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Resolve presort does not finish in PBFirst
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Resolve Envelope Designer crashing or closing unexpectedly
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Resolve accent characters replaced when exporting from ConnectRight Mailer to Envelope Designer Plus
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Resolve extra character appearing before names after exporting from ConnectRight Mailer with Envelope Designer
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Resolve Move Update in PBFirst, Planet Press or ConnectRight Mailer returns an incorrect address
7 items
