Use Your Product
Use Your Product
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How to find the current Carrier Classes and Fee version for Business Manager
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How to generate a report from Business Manager
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How to back up and restore Business Manager databases
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How to create a search parameters template for transactions in Business Manager
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How to add or remove a scheduled task in Business Manager
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How to add, edit or remove a scheduled report in Business Manager
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How to add or edit Global surcharges in Business Manager
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How to add a new user to Business Manager
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How to edit, split and void transactions in Business Manager
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How to upload accounting data on the Connect+ Series and SendPro P Series
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How to export transactions from Business Manager
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How to lock or unlock accounts in Business Manager
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Deleting unverified transactions in Business Manager
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Adding and removing menu items on the shortcuts list in Business Manager 7 or higher
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How to install the latest user guide for the Business Manager help menu
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Installing the Remote Services Rename patch for Business Manager
16 items
Connect Your Product
Connect Your Product
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Error Codes
Error Codes
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Resolve ".Net Framework Error "Could not load file or assembly 'ADODB"" in Business Manager
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Resolve "The date format set by Windows (M/d/yy) is not accepted by Business Manager. See the LOG file for more information." when opening Business Manager
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Resolve "Unverified Transaction" error icon in Business Manager
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Resolve "Module MNTools - Class bas_DatabasesJET - Function Generation_Structure_Base_JET" when opening Business Manager
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Resolve "Error number 3146. Database error. ODBC call failed." when closing Business Manager
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Resolve "Exception from HRESULT: 0x800A017D (CTL_E_INVALIDPROPERTYARRAYINDEX)" when viewing transactions in Business Manager
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Resolve "An error has occurred while launching report settings" when displaying custom Business Manager report
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Resolve "Each client/account/s-account/ss-account must have a unique code" when adding a new account in Business Manager
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Resolve "ValidateFileSet failed -> FullyQualifiedAccountName FullyQualifiedAccountCode not match in files" in Business Manager
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Resolve "Error attempted to read write protected memory" when editing users in Business Manager
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Resolve "Record cannot be saved: the field is invalid" when locking or editing an account in Business Manager
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"Some transaction entries are not uploaded to Accounting server. Archive cannot continue." message
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Resolve "Help for Database access issues" when opening Business Manager
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Resolve "Host not responding" message in Business Manager
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"Error fired in : Module MNTools - Class bas_DatabasesJET" message in Business Manager
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Exception from HRESULT: 0x800A017D (CTL_E_INVALIDPROPERTYINDEX)
16 items
Troubleshooting
Troubleshooting
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Resolve Connect+ meter transactions not showing in Business Manager
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Resolve Sync Accounts button not available in Business Manager
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Resolve Business Manager opening Dummy window
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Resolve unable to sign in to a Pitney Bowes-provided computer
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Resolve Business Manager accounts not appearing on the DM500, DM550, and more
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Resolve Business Manager task scheduler not working
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Resolve Business Manager report size too small
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Resolve Business Manager cannot download Connect+ transactions
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Resolve Business Manager Connect+ utility does not download available transactions from the meter
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Resolve transaction not synced to Business Manager when using a specific user account on a DM series meter
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Resolve a missing Business Manager account on Connect+ Series or SendPro P-Series
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Resolve Business Manager Connect+ interface freezing or not responding
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Resolve scheduled export file and manual export file do not match in Business Manager
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Resolve Backup databases option is disabled in Business Manager
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