DI900™, DI950™ FastPac Inserters Support
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Learn how to use DI900™, DI950™ FastPac Inserters
Learn how to use DI900™, DI950™ FastPac Inserters
Features & Settings
Learn how to reset the piece counter on the DI900 and DI950.
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly.
Learn how to refill the sealer bottle on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Resolve envelopes skewing after insertion on the DI900, DI950, Relay 5000, Relay 6000, and Relay 8000.
Errors & Troubleshooting
Learn how to resolve error Code 700.56.11 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 94 "Stream feed: K, M" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 660.17 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 660.12 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Resolve Error Code 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 700.9 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 700.2 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000.
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Maintenance
Learn how to properly handle and store materials for the DI200, DI350, DI380, DI400, DI425, DI500, DI600, DI900, DI950, Relay 1000, Relay 2000, Relay 3000, Relay 4000, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve paper stops and jams on DI900 and DI950 FastPac Inserting System.
Learn how to resolve material feeder issues on your DI900 or DI950 Inserter.
Learn how to resolve material insertion issues on the DI900 or DI950 FastPac Inserter.
Learn how to resolving envelope feeder paper issues on the DI900 or DI950 FastPac Inserting Systems.
Learn how to load a sheet feeder on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Learn how to load a high capacity sheet feeder tray on the DI900, DI950, and Relay 5000-8000
Perform width and length adjustments on envelope openers to prevent and correct insertion stalls on your inserter.
Be sure to run test envelopes to ensure adjustments are correct.
To avoid jams and crooked folds be sure to load material correctly on your inserter.
Clear any material stalled in the vertical envelope transport section of your inserter.
Learn how to resolve error 51 "Remove material from: Folder Area" and folder jams DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Learn how to resolve error code 33 "Stream Feed: B" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 94 "Stream feed: K, M" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Resolve Error Code 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 27 "Double Feed: B" on the DI950, Relay 8000 and more.
Learn how to resolve error code 700.9 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve 660.33 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to resolve error code 700.2 on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000.
Learn how to resolve error code 89 "Check Feeder Setup: J, L" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Learn how to Resolve error code 130 "Remove material from: Letter Entry Area, Letter Transport Area" on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.
Follow these steps to resolve crooked or shingled folds in the pre-fold accumulation area on the DI900, DI950
Follow these steps to resolve crunching paper or crooked folds in the pre-fold accumulation area on the DI900, DI950.
Follow these steps to resolve Frequent material stoppage in the tower feeder on the DI900, DI950
Learn how to jamming in post fold accumulator and insertion area due to a shuttle motor stall on the DI900 and DI950.
Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.
Resolve envelopes skewing after insertion on the DI900, DI950, Relay 5000, Relay 6000, and Relay 8000.
Learn how to resolve an envelope box fold (flap folded in wrong location) on the outer envelope flap on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 or Relay 8000.
Make side guide, wedge, and separator gap adjustments on your high capacity envelope feeder (HCEF) on your inserter to ensure envelopes feed correctly.
Learn how to refill the sealer bottle on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, Relay 8000
Documents and Software
For information on service offerings and level of support, download the
Pitney Bowes Technical Support Overview