Popular Topics
Use Your Product
Use Your Product
-
Setting up a wireless (WiFi) connection
-
Manage product email notifications
-
Setting up and managing FedEx accounts in SendPro online and on the SendPro C200-C425
-
Setting up UPS accounts in SendPro online and on the SendPro C200-C425
-
Importing Cost Accounts in SendPro online and on the SendPro C200-C425
-
Installing the SendPro C/SendPro+
-
Setting up a wired network connection
-
Installing the SendPro C Auto
-
How to skip creating a shipping account for Trackable Labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
9 items
Connect Your Product
Connect Your Product
2 items
Error Codes
Error Codes
-
"Please unplug the network cable first" message on the SendPro C200-C425
-
"Reading... Not Ready to Print" message on the SendPro C200-C425
-
Error 2003 on the SendPro C200-C425
-
BA00
-
Error code BA01 on the SendPro C200-C425
-
Error code 507 on the SendPro C200-C425
-
Error code RA00, DL00, DL01 and RA09 on the SendPro C200-C425
-
"CSD Senior Device has stopped" message on the SendPro C200-C425
-
"General Authorization Failure" message on the SendPro C200-C425
-
"Object reference not set to an instance of an object" message on the SendPro C200-C425
-
"Oops! Something went wrong" message in Trackable Labels on the SendPro C200-C425
-
Error code PSD00 on the SendPro C200-C425
-
"Shared Services has stopped working" message on the SendPro C200-C425
-
"Error: Starting Activity" message on the SendPro C200-C425
-
Failure to print via CSD Print Service
-
"TRM Fatal error" message on the SendPro C200-C425
-
"Fatal Printer Error" message on the SendPro C200-C425
-
"Print services has stopped" message on the SendPro C200-C425
-
"US Mailing has stopped" message on the SendPro C200-C425
-
Stuck on the message "Please wait" when printing in Trackable Labels on SendPro C200-C425
-
"Observer Alarm Scheduled" message on the SendPro C200-C425
-
"OOB - cannot connect to Shared Services" message on the SendPro C200-C425
-
Error code 0802 on the SendPro C200, SendPro C200-C425
-
Label printer is not printing and printer green light is flashing on SendPro C200-C425
-
"You have attempted to view more meters than your license allows" when using Total Meter Reporting with your Pitney Bowes meter
-
"There is a problem with your account Please contact customer service at 1-877-822-0996 and reference Code 01" in SendPro
-
"You don't have the right printer connected for your label size." message in SendPro
-
"Service Can't Be Reached" message appears when changing Low postage threshold on the SendPro C200-C425
-
1811 / 1814 / 1815 / 1816 / 1825 / 1829 / 1870 / 51 / 23 /DE00
-
"Sync your data" message on the SendPro C200-C425
-
“US Mailing has stopped” message on the SendPro C425
-
Error 403 "You do not have permission to perform the requested action" in SendPro online, SendPro C, SendPro P-Series, or SendPro 300
32 items
System Messages
System Messages
-
No PSD
-
Transaction log upload required, Transaction Upload Due
-
"No account associated with host name" message when installing the SendPro C200-C425
-
"Clear Paper Jam" message on the SendPro C200-C425
-
"Not Ready to Print" message on the SendPro C200-C425
-
"Balance Too Low" or "Insufficient Funds" message on a Pitney Bowes postage meter
-
"Waste Tank Full" or "Waste Tank Near Full" message on the SendPro C200-C425 and SendPro 300
7 items
Troubleshooting
Troubleshooting
-
Flashing power light on the SendPro C/SendPro+
-
Cartridge does not move when starting up the SendPro C200-C425
-
SendPro C200-C425 stuck at boot-up during initializing
-
Touch screen on the SendPro C200-C425 does not respond
-
White screen when opening Manage Accounts in Envelope Printing on the SendPro C200-C425
-
1E35 label printer feeds incorrect label size when printing a trackable label on the SendPro C200-C425
-
Sealing issues on the SendPro C200-C425
-
The screen is on but the power light turns off on the SendPro C200-C425
-
No classes available when using Envelope Printing on the SendPro C200-C425
-
Low battery icon appearing on the display on the SendPro C200-C425
-
Postage Balance displays "reading" on the Envelope Printing screen on the SendPro C200-C425
-
Solid red light on the 1E35 label printer and the SendPro C200-C425
-
Date printed on mail is wrong on the SendPro C200-C425
-
Meter is making a continuous bell or chiming sound on the SendPro C200-C425
-
Power light turns on and off before the SendPro C200-C425 starts up
-
Screen frozen on the Pitney Bowes blue loading screen when using envelope printing on the SendPro C200-C425
-
Unable to print Trackable Labels on the SendPro C200-C425
-
Cost Accounting not showing for Trackable Labels on the SendPro C200-C425
-
Scale weight changes to one ounce after removing mailpiece on the SendPro C200-C425
-
Scale issues and mail not weighing on the SendPro C200-C425
-
Unable to refill Envelope Printing with funds during installation of the SendPro C200-C425
-
Poor print quality or not printing
-
Poor print quality with the 1E35 printer in Trackable Labels on SendPro C200-C425
-
Power light is blue instead of white on the SendPro C200-C425
-
Power light flashing red and blue on the SendPro C200-C425
-
Screen is blank or black, or frozen on the SendPro C/SendPro+
-
Wired network connection issues on the SendPro C200-C425
-
Wireless (WiFi) connection issues on the SendPro C200-C425
-
Checking Network Connection screen freezes
-
Graphic preview screen is blank
-
Unable to refill postage for envelope printing
31 items
