Guides
4 items
Downloads
0 items
Use Your Product
Use Your Product
-
Printing additional postage
-
Connecting the scale
-
Creating a security PIN
-
Sections of the SendPro Mailstation stamp
-
Parts of the SendPro Mailstation
-
Switching between envelope types
-
Printing postage
-
Material specifications
-
Changing your security PIN
-
Moving your SendPro Mailstation
-
Sending a First-Class Package
-
Navigating the Home screen
-
Printing a date correction
-
Flashing power button
-
Clearing or resetting the piece count
-
Advancing the date
-
Setting the default cost account
-
Enabling Cost Accounting
-
Connections on the back of the device
-
Printing a USPS shipping label
-
Zeroing the scale
-
Using the scale
-
Entering weight manually
-
Printing reports
-
Adding postage
-
Printing a prepaid return envelope
-
Updating the ZIP Code
-
Sending Certified Mail
-
Omitting the date
-
Sending Priority Mail
-
Sending international mail
-
Changing your USPS payment method
-
Replacing the ink cartridge
-
Updating USPS rates
-
Transferring funds from an older meter
-
Adding a cost account
-
Receiving postage refill receipts by email
-
Finding the Product Code Number (PCN) and serial number
-
FAQ
-
Viewing your print history
-
Installing your SendPro Mailstation
41 items
Connect Your Product
Connect Your Product
7 items
System Messages
System Messages
4 items
Troubleshooting
Troubleshooting
-
Resolving "Scale not detected"
-
Flickering screen on the SendPro Mailstation
-
The weight is stuck at 1.0 ounce
-
Flashing blue light with the Home screen displayed
-
Connection issues when using a SendPro Cellular device
-
"Resetting Printer” or “Re-Insert Envelope” message
-
"Restart Device" message
-
The weight is incorrect or does not change
-
Frozen screen
-
Resolving a blurry screen
-
Invalid ZIP code message
-
Resolving the flashing red power light
-
"Contact your company's SendPro Online subscription holder to add postage"
-
"Reading" message and no weight displayed
-
Frozen at "Updating Printer Firmware"
-
Screen is blank or black
-
"No payment method found" error
-
Resolving the "Printer temperature high" error message
-
Poor print quality
-
Resolving the steady red power light
-
The device does not clamp envelopes
21 items
