Guides
4 items
Downloads
0 items
Use Your Product
Use Your Product
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Printing additional postage
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Connecting the scale
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Creating a security PIN
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Sections of the SendPro Mailstation stamp
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Parts of the SendPro Mailstation
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Switching between envelope types
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Printing postage
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Material specifications
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Changing your security PIN
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Moving your SendPro Mailstation
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Updating USPS rates
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Sending a First-Class Package
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Navigating the Home screen
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Printing a date correction
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Flashing power button
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Clearing or resetting the piece count
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Advancing the date
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Setting the default cost account
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Enabling Cost Accounting
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Connections on the back of the device
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Printing a USPS shipping label
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Adding a cost account
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Zeroing the scale
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Using the scale
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Entering weight manually
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Printing reports
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Adding postage
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Printing a prepaid return envelope
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Updating the ZIP Code
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Sending Certified Mail
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Omitting the date
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Sending Priority Mail
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Sending international mail
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Transferring funds from an older meter
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Changing your USPS payment method
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Replacing the ink cartridge
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Receiving postage refill receipts by email
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Finding the Product Code Number (PCN) and serial number
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FAQ
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Installing your SendPro Mailstation
40 items
Connect Your Product
Connect Your Product
7 items
System Messages
System Messages
4 items
Troubleshooting
Troubleshooting
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Resolving "Scale not detected"
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Flickering screen on the SendPro Mailstation
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The weight is stuck at 1.0 ounce
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Flashing blue light with the Home screen displayed
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Connection issues when using a SendPro Cellular device
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"Resetting Printer” or “Re-Insert Envelope” message
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"Restart Device" message
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The weight is incorrect or does not change
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Frozen screen
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Resolving a blurry screen
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Invalid ZIP code message
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Resolving the flashing red power light
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The device does not clamp envelopes
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"Contact your company's SendPro Online subscription holder to add postage"
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"Reading" message and no weight displayed
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Frozen at "Updating Printer Firmware"
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Screen is blank or black
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Resolving the steady red power light
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"No payment method found" error
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Resolving the "Printer temperature high" error message
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Poor print quality
21 items
