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Software

  • What is the Shipping 360 platform?
  • Shipping software Simplifying multicarrier shipping
  • Ecommerce fulfillment software Streamline order management and cut shipping costs
  • Shipping APIs Seamlessly integrate shipping into your platform
  • Mailroom management software Easily track inbound packages

Hardware

  • Postage meters Simplify mailing and postage
  • Shipping label printer 3-in-1 shipping solution with a built-in scale
  • Smart lockers Secure, convenient package and asset delivery
  • Self-service kiosk Quick, simple shipping and mailing
  • Mailroom equipment Automate mailroom prep and processing tasks

Services

  • Presort mail services High-volume mail processing
  • Financing Flexible business financing
  • Print to mail Print and mailing outsourcing service

By industry

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  • small-business icon Small business

By use case

  • certified-mail icon Digital certified mail
  • order-management2 icon Order management
  • multicarrier icon Multicarrier management
  • shipping-data-analytics icon Shipping analytics & insights
  • parcel-tracking icon Package tracking
  • international-shipping icon International shipping

Integrations

  • Carriers Connect with major shipping and delivery providers
  • Marketplaces Integrate with leading e-commerce platforms
  • Verticals Solutions tailored for specific industries

Community & Events

  • news icon Newsroom
  • podcasts icon Podcasts
  • webinars icon Webinars

Education

  • blogs icon Blogs
  • carriers icon Carriers
  • case-studies icon Case studies
  • rate-change icon Rate change
  • security icon Trust center
  • document-support icon Product update hub

Support

  • support icon Web support Find answers, product guides and help for all your Pitney Bowes services

Tools

  • demos icon Demos
  • calculator icon Presort savings calculator

Company info

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    • Software
      • What is the Shipping 360 platform?
      • Shipping software
      • Ecommerce fulfillment software
      • Shipping APIs
      • Mailroom management software
    • Hardware
      • Postage meters
      • Shipping label printer
      • Smart lockers
      • Self-service kiosk
      • Mailroom equipment
    • Services
      • Presort mail services
      • Financing
      • Print to mail
  • Solutions
    • By industry
      • Government
      • Financial services
      • Healthcare
      • Higher education
      • Legal
      • Pharmacy
      • Retail & ecommerce
      • Small business
    • By use case
      • Digital certified mail
      • Order management
      • Multicarrier management
      • Shipping analytics & insights
      • Package tracking
      • International shipping
  • Integrations
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      • Marketplaces
      • Verticals
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Welcome to Pitney Bowes Support

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Search by topics

Popular Search Topics (07 items) Product Help (09 items) Billing & Financials (04 items) Your Account Portal (03 items) Product Management (04 items) Postage (04 items)
Popular Search Topics
IMI Compliance
Information on all the upcoming postage regulations
Network & Connectivity
Connecting products to Pitney Bowes, the internet, and other products
Errors & Troubleshooting
Common error codes, error messages, and troubleshooting problems
Printing
Printing labels, stamps, envelopes, and other items
Managing Postage
Paying and transferring postage funds, postage balances and setting up alerts
Payments, Credits & Refunds
Payment option details, request a credit or refund
Bills, Fees & Charges
Explanation of Invoices, fees and transaction charges
Product Help
Errors & Troubleshooting
Common error codes, error messages, and troubleshooting problems
Features & Settings
Configuring product features and settings
Mailing & Shipping
Mailing and shipping procedures, requirements, classes, and carriers
Printing
Printing labels, stamps, envelopes, and other items
Reporting, History, & Accounting
Viewing transaction history, running reports, and cost accounting
Installation, Setting Up & Drivers
Installing or reinstalling products and parts such as ink and printheads, downloading drivers
Maintenance
Upkeep of equipment
Network & Connectivity
Connecting products to Pitney Bowes, the internet, and other products
Receiving
Managing incoming mail and packages, including lockers
Billing & Financials
Payments, Credits & Refunds
Payment option details, request a credit or refund
Bills, Fees & Charges
Explanation of Invoices, fees and transaction charges
Tax Information (W9 Forms)
Download W9 forms for any Pitney Bowes account
Business Account Settings
Changes of address, company name or company ownership
Your Account Portal
User Profiles & Settings
Modify setting of your online profile such as changing password and security question
Registration & Sign In
Create on online profile, grant online access to another person in your organization
Email Settings
Set up or modify the notifications sent to your email address
Product Management
Meter/Equipment Orders & Returns
Removing and transferring funds
Lease Contracts & Rental Agreements 
Terms and Conditions, contract information
Rewards Program
ValueMax Rewards program
Supply Orders & Returns
Ordering or returning supplies
Postage
Refilling Postage
Adding or refilling postage, checking your postage balance
Rate Change
Information regarding USPS postal rate changes and how to update your products
Managing Postage
Paying and transferring postage funds, postage balances and setting up alerts
Postage Reporting
Steps to run historical postage usage reports and trend analysis

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Search by Products

Product Tab Image Popular Products (06 items) Product Tab Image Postage Meters (10 items) Product Tab Image Shipping Software & Online Postage (08 items) Product Tab Image Mail Accounting & Expense Management (03 items) Product Tab Image Mailing Equipment & Software (46 items) Product Tab Image Parcel Lockers & Tracking (07 items)
Popular Products

PitneyShip®

PitneyShip Cube™

PCN: AXxx

SendPro® MailCenter

PCN: 7Wxx

SendPro® Mailstation

PCN: HZ00, HZ0R, HZ0L

SendPro® C Auto

PCN: 9H00

SendPro C® Lite, SendPro® C, SendPro+®

PCN: 8Hxx
Postage Meters

PitneyShip®

PitneyShip™ Cube

PCN: AXxx

PitneyShip® Pro

SendPro® C Auto

PCN: 9H00

SendPro C® Lite, SendPro® C, SendPro+®

PCN: 8Hxx

SendPro® MailCenter

PCN: 7Wxx

SendPro® Mailstation

PCN: HZ00, HZ0R, HZ0L

SendPro® Tablet

DM Infinity

PCN: 1R0T, 1AGT, 1RGT

SendPro P-Series, Connect+® Series

PCN: 1Wxx, 4Wxx
Shipping Software & Online Postage

PitneyShip®

PitneyShip™ Cube

PCN: AXxx

PitneyShip® Enterprise

PitneyShip® Pro

SendPro® Enterprise

SendPro® Online for Contract Postal Units

SendPro® Tablet

ShipAccel

Mail Accounting & Expense Management

Business Manager™

Cost Accounting

PitneyAnalytics®

Mailing Equipment & Software

AddressRight™ 100, 200, 300 Envelope Printer Series

AddressRight™ DA50S, DA70S, DA80F, DA95F Printer Series

Bluetooth SendKit

PCN: QL-11100NWB

ConnectRight® Mailer

ConnectRight® Mailer Basic

Coverbind 101 Document Finishing System

Desktop SendKit

DI200™ Inserting System

DI380™ OfficeRight Inserter and DI425™ FastPac Inserter

DI500™ | DI600™ FastPac Inserters

DI900™ | DI950™ FastPac Inserters

DL210™, DL410™ Letter Opener

DL400™ Letter Opener

DL50™, DL100™, DL200™ Letter Openers

DP50P | DP50S Printers

Envelope Designer Plus Software

HP E877 Color Laser Series Printer

HP Pagewide Managed Color MFP

IntelliLink® Desktop for Software

Network SendKit

OfficeRight™ DF100 Folder

OfficeRight™ DF800, DF900 Folder

Omation® 306, 306s Letter Opener

Opex Omation®  OM606, OM606S Letter Opener

PB FIRST™

PC Meter Connect™

PitneyAnalytics

Pitney Bowes Lockers

QL-1050 Label Printer

QL-1100 Label Printer

Relay Integrity Pro

Relay® 1000 Inserter

Relay® 2000, 3000, 4000 Inserters

Relay® 2500, 3500, 4500 Inserters

Relay® 5000, 6000 Inserters

Relay® 7000, 8000 Inserters

Relay® 9000 Inserter

Relay® Hub

Relay™ Unify

RISO ComColor FT Series

RISO ComColor FW Series

RISO ComColor GD Series

RISO ComColor GL Series

RISO ComColor X1 Series

SH Series Document Shredders

Workstation Label Printer

Parcel Lockers & Tracking

Pitney Bowes Lockers

PitneyTrack® Asset

PitneyTrack® Enterprise

PitneyTrack® Inbound

SendSuite® Arrival®

SendSuite® Tracking

TrackMyMail®

USPS & Carrier Rate Updates

Stay up to date on carrier mailing and shipping updates throughout the year. Find the latest news, current rates, and how Pitney Bowes can help you save money through every rate change.
Learn more
For information on service offerings and level of support, download the Pitney Bowes Technical Support Overview
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