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What is the Shipping 360 platform?
Shipping software
Ecommerce fulfillment software
Shipping APIs
Mailroom management software
Hardware
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Postage meters
Shipping label printer
Smart lockers
Self-service kiosk
Mailroom equipment
Services
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Presort mail services
Financing
Print to mail
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Government
Financial services
Healthcare
Higher education
Legal
Pharmacy
Retail & ecommerce
Small business
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Expand menu
Digital certified mail
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Multicarrier management
Shipping analytics & insights
Package tracking
International shipping
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Pitney Bowes Support
Accounts & Billing Support
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Payments, Credits & Refunds
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Account & Billing Support
Popular Topics
Corporate W9 Forms
Checking your account balance or available postage on your meter
Changing your company address for your Pitney Bowes accounts
Viewing contract details online
Getting a copy of an invoice or statement
Understanding your Purchase Power® Line of Credit
Managing your Pitney Bowes products in Your Account
Make a Payment, Payment Options and Invoice Explanation
Creating a support case in Your Account
Account Management
Registering for a Your Account profile
Managing payment methods in Your Account
Disputing late fees or charges
Refunds and account credits
Property tax and related charges explained
Resetting or changing your online password
Understanding ValueMax®
Adding, changing, or removing AutoPay
Changing your company address for your Pitney Bowes accounts
Submitting Tax Exemption Certificates
Returning Your Meter
Ordering Supplies and Tracking Orders Online
Frequently asked questions (FAQ) for the Your Account online portal
Choose Your Postage Payment Method
Updating the email address for your Your Account profile
Return Instructions for Ink and Supplies
Identifying your Pitney Bowes account or meter number
Request a copy of a contract or agreement
Bill & Payments - View & Pay
Adding, changing, or removing AutoPay
Presort payment options
Confirming where a payment was applied
Understanding your leasing invoice
Making a deposit to your USPS® Prepaid Postage Account
Adding accounts to your online profile
Online Billing & Payment FAQs
Bill & Payments - Information
Understanding Fees and Charges on Your Invoices & Statements
What is covered under each Service Level Agreement option for equipment
Request a refund of a credit balance on an account
Supplies return policy
Updating subscriber settings for marketing emails
Submitting a tax exemption certificate
Identifying your Pitney Bowes account or meter number
Understanding ValueMax®
Bill & Payments - Postage
Choose Your Postage Payment Method
Refill to Add Postage to a Meter or App
Understanding your Reserve (Deposit) account
Transferring funds from a Reserve (Deposit) account to a Purchase Power (Line of Credit) account
Printing a Funds Report on your Meter
Checking your account balance or available postage on your meter
What happens to unused postage when you return a meter
Withdrawing or Transferring Postage Funds from Your Meter
Accessing Total Postage Management
Running reports in INVIEW Total Meter Reporting
Receiving email notifications when postage is added to a meter
Bill & Payments - Purchase Power
Understanding your Purchase Power (line of credit) account
Paying your Pitney Bowes invoices
Applying for a credit limit increase for your Purchase Power line of credit
Viewing and redeeming your Line of Credit (Purchase Power) reward points
Checking your account balance or available postage on your meter
UPDATED: April 1, 2026