Learn how to install a moistener on the DM100i and DM125.
DM100i Support
Learn how to install a moistener on the DM100i and DM125.
Learn how to install the PC Meter Connect desktop application on your Windows computer to connect to a mailstation2, DM100i, DM125, DM300C, DM400C, or DM475 meter.
Learn how to set up a wired network connection with SmartLink on the mailstation2, DM125, DM300C, DM400C, and DM475.
Learn how to set up a wireless (WiFi) connection with a SmartLink device on the mailstation2, DM125, DM300C, DM400C, and DM475.
Learn how to configure the DM series WiFi Connection Device and install on your series DM125, DM300C and DM400C.
Learn how to replace the ink cartridge and/or print head on the DM100i and DM125.
Learn how to resolve poor print quality on the DM100i and DM125.
Learn how to clear a paper jam on the DM100i, DM125 and DM300C.
Learn how to update Canada Post rates and software updates on the DM100i.
Learn how to update Canada Post rates on the DM125 (PREC).
Learn how to upload a new custom envelope message on the DM100i, DM125, DM300C, DM400C, DM475, and mailstation series.
Learn how to update the software version on the DM125 (PREC).
Learn how to create a Custom Preset on the DM100i and DM125.
Learn how to create a normal preset on the DM100i and DM125.
Learn how to view the normal and custom presets on the DM100i and DM125.
Learn how to change the dialing prefix on the DM100i and DM125.
Learn how to change your modem speed on the DM125
Learn how to change the phone number dialed on the DM125.
Learn how to change the phone number the meter dials to connect to Pitney Bowes on the DM100i.
Learn how to change the modem speed on the DM100i.
Learn how to resolve "Waste Tank Full" or "Waste Tank Near Full" on the DM100i.
Learn how to replace the waste pad (ink pad) on the DM125, DM300C, DM400C and DM475.
Learn how to resolve the issue when the all the lights on DM100i and DM125 are blinking.
An overview of printing postage with the DM100i or DM125.
An overview of the parts and features of the DM100i and DM125.
Learn how to resolve no scale line or blank weight on the DM100i and DM125.
Learn how to troubleshoot a LAN connection on the DM125.
Learn how to resolve PC Meter Connect connection issues.
Learn how to resolve the "Manufacturing Mode" warning message on the DM100i, DM125, DM300C, DM400C and DM475
Learn how to resolve no power or blank screen on the DM100i and DM125.
Learn how to resolve SmartLink connection issues on the mailstation2, DM125, DM300C, DM400C, and DM475.
Learn more about troubleshooting tests to help you diagnose printing problems on the DM100i or DM125.
Troubleshoot tips for envelope sealing on your DM100i or DM125.
Learn how to resolve Low Battery and other battery messages on the DM100i and DM125.
Learn how to resolve a low sector message on the DM100i and DM125.
Learn how to resolve Accounting Period Ended messages on the DM125 with Inview Accounting.
Learn how to resolve the error "Internet not detected" message when using PC Meter Connect (PCMC) with a proxy server on the mailstation2, DM100i, DM125, DM300C, DM400C and DM475.
Learn how to resolve ther reported weight is negative on the DM100i and DM125.
Learn how to resolve 'rate manager not initialized' on the DM100i and DM125.
Learn how to resolve a paper in transport message on the DM100i and DM125.
Learn how to resolve "Meter not detected" message when using PC Meter Connect on the mailstation2, DM100i, DM125, DM300C, DM400C and DM475.
Learn how to resolve the message "Low Ink" or "Ink Out" on the DM100i and DM125.
Help resolving common error codes on the DM100i and DM125. These are the numerical messages on your meter that indicate a condition needs to be addressed.
Learn how to clear error code 2032 on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve no print head detected on the DM100i and DM125.
Learn how to resolve error code 081C on the DM100i and DM125.
Learn how to resolve No Carrier / Class Available on the DM100i and DM125.
Learn how to resolve error code 2493 on the DM100i and DM125.
Learn how to resolve the DM100i and DM125 being stuck on initializing.
Learn how to resolve error code 2442 on the DM100i, DM125,DM300C, DM400C, and DM475.
Learn how to resolve error code 248C on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve various error codes that require a reboot on the DM100i and DM125.
Learn how to resolve error code 2494 on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve the message insufficient funds on the DM100i, DM125, DM300C, DM400C, DM475, DM400, DM500, DM800, DM800i, DM900, DM1000, DM1100 and DM Infinity.
Learn how to resolve printing system issues on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve error code 2483, mail piece too short, on the DM100i and DM125.
Learn how to resolve error code 2485 on the DM100i and DM125.
Learn how to resolve error code 2481 on the DM100i and DM125.
Learn how to resolve error code 248B on the DM100i, DM125, DM300C, DM400C,and DM475.
Learn how to resolve error code 2484 on the DM100i and DM125.
Learn how to resolve error code 2492 on the DM100i, DM125, DM300C, DM400C,and DM475.
Learn how to resolve error code 22 on the mailstation, mailstation2, DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve error code 2482 on the DM100i and DM125.
Learn how to resolve error code 2491 on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve error code 2512 on the DM100i and DM125.
Learn how to resolve error code 2511 on the DM100i and DM125.
Learn how to resolve error code 2015 on the DM100 and DM125.
Learn how to resolve error code 2495 on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve error code 21 on the DM100i, DM125, DM300C, DM400C, DM475, DM400, DM500, DM550, DM800, DM800i, DM900,DM1000, DM1100, and DM Infinity.
Learn how to resolve error code 2445 on the DM100i and DM125.
Learn how to resolve various errors that require a software update on the DM100i and DM125.
Learn how to resolve error code 2441 on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve error code 010E on the DM100i, DM125, DM300C, DM400C, and DM475.
Learn how to resolve error code DM100 and DM125.
Learn how to troubleshoot a dial-up (analog) phone connection on the DM100i and DM125.
Learn how to resolve "Waste tank full" or "Waste tank near full" on the on the DM125.
Learn how to resolve connection errors and messages on the DM100i and DM125.
Learn how to resolve the error "Internet not detected" message when using PC Meter Connect (PCMC) with a proxy server on the mailstation2, DM100i, DM125, DM300C, DM400C and DM475.
Learn how to resolve various errors that require a software update on the DM100i and DM125.
Learn how to troubleshoot a dial-up (analog) phone connection on the DM100i and DM125.
Learn how to resolve connection errors and messages on the DM100i and DM125.
Learn how to update the rates on the DM100i and DM125.
Learn how to clear the message Inspection Due or Inspection Required on your DM100i and DM125.
Learn how to set up a wired connection using a USB Ethernet network adapter on the DM125.
Learn how to install the PC Meter Connect desktop application on your Windows computer to connect to a mailstation2, DM100i, DM125, DM300C, DM400C, or DM475 meter.
Learn how to set up a wired network connection with SmartLink on the mailstation2, DM125, DM300C, DM400C, and DM475.
Learn how to set up a wireless (WiFi) connection with a SmartLink device on the mailstation2, DM125, DM300C, DM400C, and DM475.
Learn how to configure the DM series WiFi Connection Device and install on your series DM125, DM300C and DM400C.
Learn how to change the dialing prefix on the DM100i and DM125.
Learn how to change your modem speed on the DM125
Learn how to change the phone number dialed on the DM125.
Learn how to change the phone number the meter dials to connect to Pitney Bowes on the DM100i.
Learn how to change the modem speed on the DM100i.
Learn how to troubleshoot a LAN connection on the DM125.
Learn how to resolve PC Meter Connect connection issues.
Learn how to resolve SmartLink connection issues on the mailstation2, DM125, DM300C, DM400C, and DM475.
Information about different methods for setting up your connection to the Pitney Bowes Data Center.
Creating an online account gives you a wide variety of account management tools, such as paying invoices and statements online, setting up auto pay Viewing contract details and more.
Learn the process when returning a defective product, exchanging or returning a postage meter or other product to Pitney Bowes Canada.
Learn how to update the location of your product(s) or billing address if your company moves.
Learn how to add or refill postage to a DM100i and DM125.
Learn how to withdraw a DM100i and DM125 with an ink out or no ink tank detected message.