Guides
2 items
Use Your Product
Use Your Product
-
Editing a package
-
Resetting a J794 scanner
-
Resetting T6WE Wedge Scanner
-
Scanning 2D barcodes on mobile devices
-
Cleaning and disinfecting a printer
-
Cleaning and disinfecting a Tracking Assistant
-
User password requirements
-
Getting the session Support Code
-
Finding the T6MS serial number
-
Deleting users
-
Resetting user passwords
-
Adding Locations
-
Searching for packages
-
Resetting your password
-
Using mobile app in offline mode
-
Updating SendSuite apps on mobile devices
-
Exporting contacts
-
Adding contacts (recipients and senders)
-
Delivering packages with a Tracking Assistant
-
Deleting contacts
-
Using the desktop widgets to see packages processed today
-
Inviting users
-
Editing users
-
Editing contacts
-
Adding Checkpoints
-
Delivering a package from the desktop
-
Receiving a package
-
Viewing the audit log
-
Receiving a package in the SendSuite Mobile App
-
Viewing packages
-
Deleting packages
-
Editing a custom field
-
Deleting custom fields
-
Adding an asset
-
Editing assets
-
Viewing assets
-
Searching for assets
-
Exporting assets
-
Exporting packages
-
Viewing exported CSV reports in Excel
-
Receiving a package for a locker in SendSuite Tracking Online
-
Configuring email package notifications
-
Configuring Quick Receive
-
Adding proxy server exceptions
-
Signing in without a Welcome email
-
Downloading and installing the Zebra GK420d printer driver
-
Enabling tracking numbers for packages without carrier tracking number
-
Installing the Signature Pad App
-
Networking and connectivity details
-
Registering for a SendSuite Tracking Online account
-
Removing a device
-
Configuring the Receiving During Delivery option
-
Deleting locker banks
-
Enabling accessibility (ADA) for lockers
-
Enabling recipient capture from 2D carrier barcodes
-
Configuring USPS Last Mile Integration
-
Calibrating the signature pad
-
Setting the language
-
Configuring the Deliver to action
-
Configuring the session timeout
-
Adding custom fields
-
Adding custom carriers
-
Editing custom carriers
-
Deleting custom carriers
-
Setting up Wi-Fi on T6MS scanner
-
Configuring Checkpoints
-
Pairing a J538 or J539 printer with a Tracking Assistant
-
Configuring Intelligent Lockers
-
Configuring proof of delivery options
-
Configuring barcode label printing
-
Configuring Locations
-
Setting options for archiving and deleting package data
-
Importing recipients
73 items
Error Codes
Error Codes
0 items
System Messages
System Messages
0 items
Troubleshooting
Troubleshooting
-
AirWatch remote management or software update issues with Android 4.1 (Jelly Bean), 4.4 (KitKat), or 6.0 (Marshmallow) Tracking Assistant
-
AirWatch remote management or software update issues with Android 7.x (Nougat) Tracking Assistant
-
Unable to print with Google Chrome
-
Unable to connect to Signature Pad
4 items
