Use Your Product
Use Your Product
-
Using the Toolbar
-
Uploading system logs
-
Creating a new sender address for Parcel Shipping labels
-
Use SendPro Online Global to print Parcel Shipping labels
-
Signing in to and out of Parcel Shipping
-
Printing postage on envelopes
-
Cleaning the printhead
-
Cleaning the moistener brush and wick assembly
-
Filling the moistener tank
-
Checking the ink level
-
Ordering ink
-
Replacing the ink cartridge
-
Preventing envelope feeding problems
-
Moving your device
-
Installing the printhead
-
Deleting presets
-
What are presets
-
Emailing a postage printing account report
-
Adding a Parcel Shipping preset
-
Modifying a Parcel Shipping cost account
-
Turning cost accounts on or off for Parcel Shipping labels
-
Adding a new sender address for Parcel Shipping labels
-
Material specifications
-
Adding presets
-
Reprinting a Parcel Shipping label
-
Tracking a parcel
-
Sealing envelopes
-
Specifications
-
Printing only the date and time
-
Zeroing the scale
-
Advancing the date
-
Performing Royal Mail postal inspections
-
Adding a Parcel Shipping cost account
-
Connections on the back
-
Parts of the SendPro C, SendPro+
-
Avoiding envelope sealing issues
-
Printing a funds report
-
Clearing or resetting the number of mailpieces you've sent
-
Change the default refill amount for printing postage
-
Print a graphic without printing postage
-
Adding a custom text message
-
Entering the weight manually when printing postage
-
Checking your Envelope Printing postage account balance
-
What are print modes
-
Deleting addresses from the Address Book
-
Editing addresses in the Address Book
-
Adding new addresses to the Address Book
-
Searching addresses in the Address Book
-
Using the Address Book
-
Creating or disabling the security PIN
-
Adjusting display brightness
-
Sealing envelopes without printing postage
-
Using the scale when printing postage
-
Setting a transaction limit for Parcel Shipping labels
-
Setting the label options for Parcel Shipping labels
-
Finding the software version
-
Emailing tracking numbers for Parcel Shipping labels
-
Turning Envelope Printing account passwords on or off
-
Setting the account report preferences
-
Setting the postage printing account report period
-
Sending post by First Class
-
Sending a large First Class envelope
-
Sending an international letter
-
Selecting a preset
-
Running Envelope Printing account reports
-
Renaming presets
-
Refilling postage funds for printing postage
-
Printing a Parcel Shipping label from the address book
-
Making an account inactive
-
Updating postal rates or software updates
-
Setting the default preset timer
-
Editing the sender address for Parcel Shipping
-
Editing an Envelope Printing account
-
Deleting an Envelope Printing account
-
Printing a custom or standard graphic
-
Parts of a postal frank
-
Navigating the Home screen
-
Navigating the Envelope Printing screen
-
Getting a refund for postage on an old franking machine
-
Getting a Parcel Shipping label refund
-
Getting a Royal Mail refund for damaged or incorrectly printed mail
-
What are shipping cost accounts
-
Viewing the total Envelope Printing postage spent
-
Viewing a postage refill receipt for Envelope Printing
-
Uploading Envelope Printing transactions
-
Setting the Envelope Printing low funds warning
-
Selecting an Envelope Printing account
-
Printing an Envelope Printing funds report
-
Printing a test print pattern
-
Printing a receipt when refilling postage for Envelope Printing
-
Printing a Parcel Shipping label
-
What is Accounting
-
Adjusting the scale location code
-
Manually printing a Customer Receipt
-
Adding an account
-
Installing a scale
-
Installing an external scale
-
Installing the SendPro C, SendPro +
98 items
Connect Your Product
Connect Your Product
-
How to connect your meter to the internet
-
Connecting to a hidden Wi-Fi network
-
Guided Solution Tool for Connection Issues
-
Forgetting a Wi-Fi network
-
Checking your network connection
-
Finding the MAC address for wired and wireless networks
-
Setting up a wireless (WiFi) connection
-
Setting up a proxy server
-
Setting up a wired network connection
-
Wired network connection issues
-
Wireless (WiFi) connection issues
-
Networking and connectivity
12 items
System Messages
System Messages
10 items
Troubleshooting
Troubleshooting
-
Unable to refill postage for envelope printing
-
Poor print quality with a w1110 label printer
-
Sealing issues
-
Screen is blank or black, or frozen on the Pitney Bowes logo
-
Poor print quality or not printing
-
Royal Mail services not showing on franking machine
-
Solid red light on the w1110 (1E42, 1E46) label printer
-
Flashing blue, red, or white power light
-
Postage Balance displays "reading"
-
"Oops! Something went wrong" message
10 items