Guides
6 items
Downloads
1 items
Use Your Product
Use Your Product
-
Creating or disabling the security pin
-
Refilling postage for your Envelope Printing balance
-
Feeding envelopes
-
Installing the ink cartridge
-
Managing your Royal Mail postage funds
-
Checking your Envelope Printing postage account balance
-
Sending a First Class Letter envelope
-
Entering weight manually
-
Using accounts to charge back Envelope Printing postage costs
-
Creating an account for Envelope Printing
-
Multi-level Envelope Printing accounts
-
Editing an Envelope Printing account
-
Deleting an Envelope Printing account
-
Sealing the envelope only (bypass all printing)
-
Filling the moistener tank
-
Cleaning the moistener brush and wick assembly
-
Sealing envelopes
-
Zeroing the scale
-
Getting a Royal Mail refund for damaged or incorrectly printed mail
-
Uploading Envelope Printing transactions
-
Viewing the Envelope Printing postage refill history
-
Printing a receipt when refilling postage for Envelope Printing
-
Running Envelope Printing account reports
-
Setting the Envelope Printing account report period
-
Setting the Envelope Printing account report preferences
-
Printing a test print pattern
-
Supplies and optional accessories
-
Parts of the machine
-
Setting up a proxy server
-
Updating postal rates or software updates
-
Installing an MT30 or MT70 external scale
-
Adjusting the display
-
Connections on the back
-
Connecting to a hidden Wi-Fi network
-
Setting the Envelope Printing low funds warning
-
Installing a scale
-
Performing Royal Mail postal inspections
-
Moving your meter
-
Sections of a meter stamp
-
Deleting a Wi-Fi network
-
Avoiding envelope sealing issues
-
Change the default refill amounts for Envelope Printing
-
Clearing or resetting the number of mailpieces you've sent
-
Creating presets
-
Deleting presets
-
Renaming presets
-
Selecting presets
-
Adjusting time zone and location code
-
Adding a graphic to your envelope
-
Printing postage on envelopes
-
Printing a future date
-
Printing only the date and time
-
Printing a graphic on your envelope with no postage
-
Printing an Envelope Printing funds report
-
Printing a report for the number of mailpieces sent
-
Checking the MAC address for wired and wireless networks
-
Viewing the total Envelope Printing postage spent
-
Uploading system logs
-
Navigating the Home screen
-
Checking your network connection
-
Installing the printhead
-
Using the weighing platform for Envelope Printing
-
Specifications
-
Getting a refund for postage on an old franking machine
-
Creating a Parcel Shipping preset
-
Use SendPro Online to print Parcel Shipping labels
-
Editing addresses in the Parcel Shipping address book
-
Getting a Parcel Shipping label refund
-
Creating a Parcel Shipping label from the address book
-
Deleting addresses from the Parcel Shipping address book
-
Creating a new sender address for Parcel Shipping labels
-
Searching addresses in the Parcel Shipping address book
-
Turning cost accounts on or off for Parcel Shipping labels
-
Using the Parcel Shipping address book
-
Modifying a Parcel Shipping cost account
-
Adding new addresses to the Parcel Shipping address book
-
Editing the sender address for Parcel Shipping
-
Signing in to and out of Parcel Shipping
-
Reprinting a Parcel Shipping label
-
Creating and printing a Parcel Shipping label
-
Tracking a shipment
-
About cost accounts for Parcel Shipping labels
-
Adding a Parcel Shipping cost account
-
Adding a custom text message to your mail
-
Emailing a postage printing account report
-
Cleaning the printer nozzles
-
Networking and connectivity
-
"Clear Paper Jam" message on the SendPro C/SendPro+
-
Setting up a wireless (WiFi) connection
-
Setting up a wired network connection
-
Installing the SendPro C, SendPro +
91 items
Connect Your Product
Connect Your Product
-
How to connect your meter to the internet
-
Wired network connection issues
-
Wireless (WiFi) connection issues
-
Guided Solution Tool for Connection Issues
-
Setting up a proxy server
-
Connecting to a hidden Wi-Fi network
-
Deleting a Wi-Fi network
-
Checking the MAC address for wired and wireless networks
-
Checking your network connection
-
Networking and connectivity
-
Setting up a wireless (WiFi) connection
-
Setting up a wired network connection
12 items
System Messages
System Messages
9 items
Troubleshooting
Troubleshooting
-
Screen is blank or black, or frozen on the Pitney Bowes logo
-
Poor print quality or not printing
-
Flashing power light
-
Postage Balance displays "reading"
-
Wired network connection issues
-
Wireless (WiFi) connection issues
-
Sealing issues
-
Screen frozen on the Pitney Bowes blue loading screen when using envelope printing on the SendPro C/SendPro+
-
Unable to refill postage for envelope printing
-
Royal Mail services not showing on franking machine
-
Poor print quality with the 1E35 printer
-
Solid red light on the 1E35 label printer
-
Guided Solution Tool for Connection Issues
13 items
