SendPro C | SendPro+ Support

Using the Toolbar

Filling the moistener tank

Preventing envelope feeding problems

Moving your device

Cleaning the moistener brush and wick assembly

Replacing the ink cartridge

Creating a new sender address for Parcel Shipping labels

Use SendPro Online Global to print Parcel Shipping labels

Signing in to and out of Parcel Shipping

Checking the ink level

Cleaning the printhead

Installing the printhead

Ordering ink

Specifications

Reprinting a Parcel Shipping label

Deleting addresses from the Address Book

Turning Envelope Printing account passwords on or off

Deleting an Envelope Printing account

Editing an account

Setting the account report preferences

Setting the account report period

Deleting a preset

Change the default refill amount for printing postage

Entering the weight manually when printing postage

Performing Royal Mail postal inspections

Using the scale when printing postage

Refilling postage funds for printing postage

What are shipping cost accounts

Navigating the Home screen

Navigating the Envelope Printing app

Tracking a shipment

Material specifications

Printing only the date and time

Connections on the back

Printing a funds report

Clearing or resetting the number of mailpieces you've sent

Parts of the SendPro C, SendPro+

Avoiding envelope sealing issues

Sealing envelopes

Adding a new sender address for shipping labels

Adding new addresses to the Address Book

Editing addresses in the Address Book

Editing the sender address for shipping labels

What is Accounting

Sending post using Signed For rates

Adding presets

Sending post using Special Delivery rates

Renaming a preset

Viewing a postage refill receipt for Envelope Printing

Adjusting the scale location code

Uploading Envelope Printing transactions

Setting the Envelope Printing low funds warning

Parts of a postal frank

Viewing the total Envelope Printing postage spent

Selecting an Envelope Printing account

Printing a test print pattern

Printing a receipt when refilling postage for Envelope Printing

Printing a Parcel Shipping label

What are presets

Using the Address Book

Selecting a preset

Printing a custom or standard graphic

Setting the default preset timer

Printing a Parcel Shipping label from the address book

Searching addresses in the Address Book

Modifying a Parcel Shipping cost account

Making an account inactive

Viewing and exporting Special Delivery and Signed For tracking numbers in Inview

Running reports with INVIEW

Zeroing the scale

Advancing the date

Setting a transaction limit for Parcel Shipping labels

Setting the label options for Parcel Shipping labels

Finding the software version

Emailing tracking numbers for Parcel Shipping labels

What are print modes

Adjusting display brightness

Creating or disabling the security PIN

Sealing envelopes without printing postage

Updating postal rates or software updates

Emailing an account report

Turning cost accounts on or off for shipping labels

Adding a shipping label preset

Getting a Royal Mail refund for damaged or incorrectly printed mail

Getting a refund for postage on an old franking machine

Adding an account

Running Envelope Printing account reports

Adding a shipping label cost account

Sending post by First Class

Sending an international letter

Sending a large First Class envelope

Print a graphic without printing postage

Adding a custom text message

Checking your Envelope Printing postage account balance

Getting a Parcel Shipping label refund

Uploading system logs

Installing an external scale

Installing the SendPro C, SendPro +

Installing a scale