SendPro C | SendPro+ Support

What is accounting

Replacing the ink cartridge

Sealing the envelope only (bypass all printing)

Using the Toolbar

Avoiding envelope sealing issues

Printing a test print pattern

Running Envelope Printing account reports

Cleaning the printhead

Advancing the date

Printing postage on envelopes

Printing a graphic on your envelope with no postage

Printing only the date and time

Installing a scale

Printing an Envelope Printing funds report

Zeroing the scale

Cleaning the moistener brush and wick assembly

Uploading Envelope Printing transactions

Printing a receipt when refilling postage for Envelope Printing

Updating postal rates or software updates

Checking your Envelope Printing postage account balance

Filling the moistener tank

Sealing envelopes

Refilling postage for your Envelope Printing balance

Preventing envelope feeding problems

Entering weight manually

What are print modes

Ordering ink

Change the default refill amounts for Envelope Printing

Deleting a Wi-Fi network

Connections on the back

Moving your meter

Setting the Envelope Printing low funds warning

Clearing or resetting the number of mailpieces you've sent

Viewing the total Envelope Printing postage spent

Performing Royal Mail postal inspections

Cleaning the printer nozzles

Creating a new sender address for Parcel Shipping labels

Use SendPro Online Global to print Parcel Shipping labels

Signing in to and out of Parcel Shipping

Installing an external scale

Installing the printhead

Using the weighing platform for Envelope Printing

Uploading system logs

Adjusting the display

Getting a refund for postage on an old franking machine

Checking the ink level

Navigating the home screen

Finding the software version

Tracking a parcel

Sending a large First Class envelope

Sending an international letter

Sending a First Class Letter envelope

Printing a Parcel Shipping label

Printing a custom or standard graphic

Navigating the Envelope Printing screen

Adding a Parcel Shipping cost account

What are shipping cost accounts

Using the Parcel Shipping address book

Searching addresses in the Parcel Shipping address book

Reprinting a Parcel Shipping label

Printing a Parcel Shipping label from the address book

Getting a Parcel Shipping label refund

Editing the sender address for Parcel Shipping

Editing addresses in the Parcel Shipping address book

Adjusting time zone and location code

Adding new addresses to the Parcel Shipping address book

Adding a new sender address for Parcel Shipping labels

Turning Envelope Printing account passwords on or off

Turning cost accounts on or off for Parcel Shipping labels

Setting a transaction limit for Parcel Shipping labels

Setting the label options for Parcel Shipping labels

Modifying a Parcel Shipping cost account

Emailing tracking numbers for Parcel Shipping labels

Deleting addresses from the Parcel Shipping address book

Adding a Parcel Shipping preset

Adding an Envelope Printing account

What are Sub accounts and sub sub accounts

Setting the postage printing account report period

Getting a Royal Mail refund for damaged or incorrectly printed mail

Setting the Envelope Printing account report preferences

Selecting an Envelope Printing account

Making an account inactive

Emailing a postage printing account report

Editing an Envelope Printing account

Deleting an Envelope Printing account

Adding a custom text message to your mail

Selecting a preset

What are presets

Renaming presets

Deleting presets

Viewing a postage refill receipt for Envelope Printing

Printing a funds report

Parts of a postal frank

Parts of the SendPro C, SendPro+

Specifications

Setting the default preset reset time

Adding presets

Material specifications

Creating or disabling the security PIN

Installing the SendPro C, SendPro +