SendPro C | SendPro+ Support

Using the Toolbar

Uploading system logs

Creating a new sender address for Parcel Shipping labels

Use SendPro Online Global to print Parcel Shipping labels

Signing in to and out of Parcel Shipping

Printing postage on envelopes

Cleaning the printhead

Cleaning the moistener brush and wick assembly

Filling the moistener tank

Checking the ink level

Ordering ink

Replacing the ink cartridge

Preventing envelope feeding problems

Moving your device

Installing the printhead

Material specifications

Sealing envelopes

Specifications

Printing only the date and time

Zeroing the scale

Advancing the date

Performing Royal Mail postal inspections

Connections on the back

Parts of the SendPro C, SendPro+

Avoiding envelope sealing issues

Printing a funds report

Clearing or resetting the number of mailpieces you've sent

Change the default refill amount for printing postage

Print a graphic without printing postage

Adding a custom text message

Entering the weight manually when printing postage

Checking your Envelope Printing postage account balance

What are print modes

Creating or disabling the security PIN

Adjusting display brightness

Sealing envelopes without printing postage

Using the scale when printing postage

Setting a transaction limit for Parcel Shipping labels

Setting the label options for Parcel Shipping labels

Finding the software version

Emailing tracking numbers for Parcel Shipping labels

Sending post by First Class

Sending a large First Class envelope

Sending an international letter

Refilling postage funds for printing postage

Parts of a postal frank

Getting a refund for postage on an old franking machine

Getting a Royal Mail refund for damaged or incorrectly printed mail

Viewing the total Envelope Printing postage spent

Uploading Envelope Printing transactions

Setting the Envelope Printing low funds warning

Selecting an Envelope Printing account

Printing an Envelope Printing funds report

Printing a test print pattern

Printing a receipt when refilling postage for Envelope Printing

Printing a Parcel Shipping label

Adjusting the scale location code

Manually printing a Customer Receipt

Viewing and exporting Special Delivery and Signed For tracking numbers in Inview

Adding an account

Editing an account

Deleting an Envelope Printing account

Navigating the Home screen

What are presets

Navigating the Envelope Printing app

Editing addresses in the Address Book

Deleting addresses from the Address Book

Searching addresses in the Address Book

Getting a Parcel Shipping label refund

Adding a shipping label preset

Using the Address Book

Printing a Parcel Shipping label from the address book

Adding new addresses to the Address Book

Editing the sender address for shipping labels

Modifying a Parcel Shipping cost account

Reprinting a Parcel Shipping label

Turning cost accounts on or off for shipping labels

What are shipping cost accounts

Adding a shipping label cost account

Tracking a shipment

Setting the default preset timer

Adding presets

Deleting a preset

Selecting a preset

Printing a custom or standard graphic

Renaming a preset

Setting the account report period

Making an account inactive

Turning Envelope Printing account passwords on or off

Viewing a postage refill receipt for Envelope Printing

Updating postal rates or software updates

Setting the account report preferences

Running Envelope Printing account reports

Adding a new sender address for shipping labels

Emailing an account report

Sending post using Special Delivery rates

Sending post using Signed For rates

What is Accounting

Installing a scale

Installing an external scale

Installing the SendPro C, SendPro +