SendPro^® Online | PitneyShip™ Support

Clearing the cache in the SendPro Online software

Deleting an address

Exporting addresses

Updating AMD or Intel graphics drivers

Installing the roll in the Brother QL1050 printer

Exporting cost accounts

Electronic Return Receipts

Exporting a history report

Checking label refund status

Tracking a shipment

Refilling postage

Refilling postage automatically

Viewing postage spending

Creating a return label

Using FedEx Ground Economy

Viewing your history

Changing or resetting your password

Charging shipping labels and stamps to a cost account

Sending Certified Mail when printing USPS stamps

Canceling a subscription

Changing your SendPro Online or PitneyShip subscription payment method

Managing users

Printing USPS SCAN Form 5630

Importing addresses

Changing the sender (from) address

Using third party billing

Voiding a UPS or FedEx label

Creating an international, military, or U.S. territory shipping label

Uninstalling DeviceHub

Voiding a FedEx or UPS label in the PitneyShip Mobile App

Editing an address

Verifying an address

Scheduling a carrier pickup

Filing a Delivery Assurance claim

Printing envelopes

Changing the nickname of a FedEx account

Printing a FedEx manifest

Running a Daily Activity Report

Filing an insurance claim

Sending Certified Mail with USPS shipping labels

Batch label printing

Reprinting a shipping label

Canceling a Same-day Delivery label

Creating a Same-day Delivery label

Searching for a shipment

Formatting a Mail Stop recipient address

Adding an address to the address book

Comparing carrier rates

Creating a label from the address book

Deleting ship requests

Printing a ship request

Printing stamp sheets

Printing a USPS postcard stamp

Printing international stamps

Reprinting stamps

Requesting a USPS stamp refund

Ordering supplies

Creating a recipient list

Deleting a recipient list

Editing a recipient list

Printing stamp sheets on an Apple device

Signing out of the PitneyShip Mobile App

Signing in

Printing stamp rolls

Requesting USPS label refund

Printing a postage correction stamp

Automatically saving addresses to address book

FAQ

Emailing tracking information

Tracking a shipment

Creating a shipping label

Editing an address

Refilling postage

Measuring a package

Watching a shipment

Viewing your history

Deleting an address from the address book

Searching for an address in the Address Book

Adding an address to the Address Book

Reprinting a label in the PitneyShip Mobile App

Requesting a USPS label refund in the PitneyShip Mobile App

Adding users

Creating and printing a domestic shipping label

Creating a ship request

Setting up email notifications

Setting up Desktop SendKit

Updating the Scale App

Installing the scale - Windows

Allowing Location Admins to access Cost Account settings

Installing the scale - Mac

Viewing Locations

Installing the SendPro Online software

Installing the roll in the Brother QL1100 printer

Changing your account name

Sharing the Address Book

Turning off sleep mode on a Brother QL-800 or QL-1100 printer

Installing Brother QL1050 printer - Mac

Installing Brother QL1050 printer - Windows

Installing the Brother QL-1100 on Mac

Installing the Brother QL-1100 on Windows

Turning off sleep mode on a Brother QL-1100, QL-1110NWB, or 1E44 printer

Changing the default cost account

Deactivating a cost account

Enabling cost accounts

Importing cost accounts

Installing Datamax Mark III printer - Windows

Installing Datamax W1110 (1E40, 1E35, 1E41, 1E45) - Mac network

Installing Datamax W1110 printer - Windows network

Installing the Datamax W1110 printer via USB

Installing the roll in the Datamax W1110 printer

Setting default return label address

Renaming a DeviceHub

Selecting the default FedEx account

Setting up a FedEx account

Deleting a FedEx or UPS account

Setting up shipping label printing defaults

Setting a maximum transaction limit for labels

Changing the postage payment method

Adding a preset

Editing a preset

Changing the order of presets

Deleting a preset

Allowing users to purchase supplies

Selecting the default UPS account

Changing the nickname of a UPS account

Setting up a UPS account

Changing your username (email address)

Installing a printer on an Apple device

Installing a printer on an Android device

Linking Office 365 address book

Adding a cost account

Setting up a PitneyShip UPS Rate account

Using Multi-Factor Authentication (MFA)

Default stamp and envelope printing options

Installing the Brother QL-800 printer

Installing DeviceHub

Creating custom printer settings

Managing carrier accounts

Installing the PitneyShip Mobile App