Use Your Product
Use Your Product
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Installing the SendPro app
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Printing stamp rolls in SendPro online
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Importing addresses into SendPro Online, SendPro Tablet, and SendPro C/SendPro+
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Printing a shipping label in SendPro online
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Automating postage refills in SendPro online
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Managing users in SendPro Online and on the SendPro C/SendPro+
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How to reprint a UPS or FedEx shipping label in SendPro
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Checking label refund status in SendPro online
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Printing a USPS SCAN Form 5630 in SendPro Online and for the SendPro Tablet
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Setting up shipping label printing defaults in SendPro online
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Requesting a USPS shipping label refund in SendPro online
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Voiding a UPS or FedEx label
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Determining the payment method being used with SendPro Online
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Label printing issues in SendPro online
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Exporting a history report from SendPro Online, SendPro Tablet, and SendPro C/SendPro+
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Inviting users in SendPro Online and on the SendPro C/SendPro+
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Verifying a USPS address in SendPro online
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Filing an insurance claim
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Shipment delivery issues with SendPro online
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Using Windows 10 People app and Cortana in SendPro online
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Creating a return label
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Modifying or deleting an address in SendPro online
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Adding an address to the address book in SendPro online
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Printing a USPS shipping label with a tracking number in SendPro online
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How to view your e-Return Receipt signatures on pitneybowes.com
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How to weigh your shipment with a scale in SendPro
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Searching for a shipment in SendPro online
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Automatically saving addresses to your address book in SendPro Online and on the SendPro Tablet
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Setting up the default return label address in SendPro online
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Scheduling a carrier pickup in SendPro online
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Changing the sender address in SendPro online
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Comparing shipping rates with different carriers in SendPro Online
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Using USPS batch label printing in SendPro online
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How to print a Trackable Label on the SendPro C200, C300 and C400
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How to create a cost account for Trackable Labels on the SendPro C200,C300 and C400
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How to refill postage for your Trackable Label Postage Balance on the SendPro C200, C300 and C400
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How to track a package on the SendPro C200, C300 and C400
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Electronic Return Receipts
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Printing stamp sheets in SendPro online
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Changing your username, password, and account name for SendPro online
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Managing email notifications in SendPro online
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Printing a FedEx manifest in SendPro online
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Printing envelopes in SendPro online
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Reprinting a USPS, UPS, or FedEx shipping label in SendPro online
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Tracking a shipment
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Creating a shipping label from the address book in SendPro online
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Creating a domestic shipping label
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Viewing postage spending
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Managing presets in SendPro online
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Running a Daily Activity Report in SendPro online
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Adding a shipping label memo in SendPro Online
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Viewing your history
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Using FedEx SmartPost in SendPro online
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Updating AMD or Intel graphics drivers for SendPro online
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Exporting Cost Accounts from SendPro Online, SendPro Tablet, and SendPro C/SendPro+
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Deactivating Cost Accounts in SendPro
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Applying a Cost Account to a shipping label in SendPro online
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Viewing Locations in SendPro online
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Using third party billing for FedEx or UPS in SendPro online
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Exporting addresses from SendPro Online, SendPro Tablet, and SendPro C/SendPro+
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Adding postage in SendPro Online
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Requesting a USPS stamp refund
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Creating an international, military, or U.S. territory shipping label
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Resolve a white or blank screen in SendPro
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Installing a scale for SendPro online
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Setting up the SendPro Desktop SendKit
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Seating the roll in the Brother QL1050 printer for SendPro online
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Signing up for SendPro online
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Installing the Brother QL1050 printer for SendPro online for Windows
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How to sign up for a pitneybowes.com account
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Installing the Brother QL1050 printer for SendPro online for Mac OS X
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Installing the Datamax W1110 printer for SendPro online or Ship a Package for Windows or Mac
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How to install the Brother QL1050 printer on the Connect+ series and SendPro P series
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Ordering stamp sheets and rolls for SendPro online
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Setting up default stamp and envelope printing options in SendPro online
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Installing the SendPro app
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Linking your Office 365 address book to SendPro Online
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Installing the Datamax W1110 printer for SendPro online in Windows on a network
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Installing the Datamax W1110 printer on a network for SendPro online for Mac
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How to set up UPS and FedEx on the SendPro C200, C300 and C400
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Setting up and managing FedEx accounts in SendPro Online and on the SendPro C/SendPro+
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Setting up UPS accounts in SendPro Online and on the SendPro C/SendPro+
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Setting up and managing your USPS account in SendPro online
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Setting a maximum transaction limit for labels in SendPro online
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Creating custom printer settings for SendPro online
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Installing the Datamax Mark III printer for SendPro online in Windows
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Importing Cost Accounts into SendPro Online, SendPro Tablet, and SendPro C/SendPro+
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Adding Cost Accounts in SendPro online
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Enabling Cost Accounts in SendPro online
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Changing the default Cost Account in SendPro online
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Assigning a Cost Account for postage refills in SendPro online
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Updating the SendPro scale app
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Turning off sleep mode on a Brother QL-800 printer for SendPro online
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Installing the Brother QL-800 printer for SendPro online
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Changing the nickname of a UPS account in SendPro online
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Selecting the default UPS account in SendPro online
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Deleting a UPS account from SendPro online
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Sharing the Address Book
98 items
Error Codes
Error Codes
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"No CAN found for your user, Please try another User" in SendPro online
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"The username you provided was not recognized. Please try again." in SendPro online
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"Street must be no longer than 40 characters" in SendPro online
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"The password you provided was not recognized. Please try again." in SendPro online
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It's not you, it's us. We're having an internal server issue.
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"You don't have the right printer connected for your label size." message in SendPro
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"Scales value is under zero. Recalibrate scales." in SendPro online
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Oops! Something went wrong
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Error 403 "You do not have permission to perform the requested action" in SendPro online, SendPro C, SendPro P-Series, or SendPro 300
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Resolve unable to print Trackable Labels on the SendPro C200, C300 and C400
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"ioGetBlackbox is not defined" when adding UPS account in SendPro online
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"You have not completed your account registration" in SendPro online
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"We're sorry, but this page couldn't be found" in SendPro online
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"We could not process your payment" in SendPro online
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"Please contact SendPro Customer Service" in SendPro online
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"Global.paymentmethod.unknown: xxxxxxxxxxxx" in SendPro online
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"There is a problem with your account Please contact customer service at 1-877-822-0996 and reference Code 01" in SendPro
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"SendPro has stopped working" message in SendPro
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"Print driver host for 32bit applications has stopped working" or "Print driver host for applications has stopped working" in SendPro
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"Maximum Call Stack Size Exceeded" in SendPro online
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"Unexpected error occurred: p.tagging.fct is not a function" in SendPro online
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"There is no printer installed on your machine that can print 2x7 label" message when printing rolls in SendPro online
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"MAILING.ERROR.PRINT.-102" message in SendPro online
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Error code -11 or -102 when printing stamp rolls in SendPro online
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"The roll of labels or tape inside the machine does not match the one selected in the application" message when using a QL-1100 printer with SendPro online on Mac
25 items
System Messages
System Messages
0 items
Troubleshooting
Troubleshooting
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Labels not printing in Safari or Firefox in SendPro online
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SendPro online constantly reloading
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USB scale issues
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Different rates in SendPro online and on FedEx.com
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SendPro online rate and carrier rate differences
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Blank or white screen in SendPro for Windows or Mac
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Resolve printing issues with Ship a Package and SendPro on the Connect+ series and SendPro P series
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Envelope printing issues
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Print jobs not sent to HP printer queue from SendPro online
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Distorted graphics or black screen in the SendPro desktop application for Windows
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SendPro online does not show Priority Mail Express 1-Day
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Windows blue screen when opening the SendPro desktop application
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Shipping label missing image components or text when printed in SendPro
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No printer selection window when printing stamps in SendPro online
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Envelope printing issues
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w1110 label printer feeds incorrect label size when printing a label in SendPro
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Solid red light on w1110 label printer
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UPS 2nd Day Air or UPS 3 Day Select not available to select in SendPro online
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Weight of package missing from USPS Shipping API label in SendPro Enterprise, SendSuite Live, SendSuite Xpress, or SendPro online
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Printing issue with 4x6 labels with Datamax MK III label printer used with SendPro online
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Stamp sheets printing misaligned in SendPro online
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Printing issues with a Brother QL-800 or QL-700 printer for SendPro online
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Cannot proceed past the message "We're generating your label."
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Cannot change Ship Date
24 items
