Use Your Product
Use Your Product
-
Installing the SendPro app
-
Printing stamp rolls in SendPro online
-
Importing addresses into SendPro Online, SendPro Tablet, and SendPro C/SendPro+
-
Printing a shipping label in SendPro online
-
Automating postage refills in SendPro online
-
Managing users in SendPro Online and on the SendPro C/SendPro+
-
How to reprint a UPS or FedEx shipping label in SendPro
-
Creating a ship request
-
Printing ship requests
-
Deleting ship requests
-
Checking label refund status in SendPro online
-
Printing USPS SCAN Form 5630
-
Setting up shipping label printing defaults in SendPro online
-
Requesting a USPS shipping label refund in SendPro online
-
Voiding a UPS or FedEx label
-
Determining the payment method being used with SendPro Online
-
Label printing issues in SendPro online
-
Exporting a history report from SendPro Online, SendPro Tablet, and SendPro C/SendPro+
-
Inviting users in SendPro Online and on the SendPro C/SendPro+
-
Verifying a USPS address in SendPro online
-
Filing an insurance claim
-
Shipment delivery issues with SendPro online
-
Using Windows 10 People app and Cortana in SendPro online
-
Creating a return label
-
Modifying or deleting an address in SendPro online
-
Adding an address to the address book in SendPro online
-
Printing a USPS shipping label with a tracking number in SendPro online
-
How to view your e-Return Receipt signatures on pitneybowes.com
-
How to weigh your shipment with a scale in SendPro
-
Searching for a shipment in SendPro online
-
Automatically saving addresses to your address book in SendPro Online and on the SendPro Tablet
-
Setting up the default return label address in SendPro online
-
Scheduling a carrier pickup in SendPro online
-
Changing the sender address in SendPro online
-
Comparing shipping rates with different carriers in SendPro Online
-
Batch label printing
-
How to print a Trackable Label on the SendPro C200, C300 and C400
-
How to create a cost account for Trackable Labels on the SendPro C200,C300 and C400
-
How to refill postage for your Trackable Label Postage Balance on the SendPro C200, C300 and C400
-
How to track a package on the SendPro C200, C300 and C400
-
Electronic Return Receipts
-
Printing stamp sheets
-
Changing your username, password, and account name for SendPro online
-
Managing email notifications in SendPro online
-
Printing a FedEx manifest in SendPro online
-
Printing envelopes
-
Reprinting a USPS, UPS, or FedEx shipping label in SendPro online
-
Tracking a shipment
-
Creating a shipping label from the address book in SendPro online
-
Creating a domestic shipping label
-
Viewing postage spending
-
Managing presets
-
Running a Daily Activity Report in SendPro online
-
Adding a shipping label memo in SendPro Online
-
Viewing your history
-
Using FedEx SmartPost in SendPro online
-
Updating AMD or Intel graphics drivers for SendPro online
-
Exporting Cost Accounts from SendPro Online, SendPro Tablet, and SendPro C/SendPro+
-
Deactivating Cost Accounts in SendPro
-
Applying a Cost Account to a shipping label in SendPro online
-
Viewing Locations in SendPro online
-
Using third party billing for FedEx or UPS in SendPro online
-
Exporting addresses from SendPro Online, SendPro Tablet, and SendPro C/SendPro+
-
Adding postage in SendPro Online
-
Requesting a USPS stamp refund
-
Creating an international, military, or U.S. territory shipping label
-
Canceling a SendPro Online subscription
-
Resolve a white or blank screen in SendPro
-
Installing a scale
-
Setting up the SendPro Desktop SendKit
-
Seating the roll in the Brother QL1050 printer for SendPro online
-
Signing up for SendPro online
-
Installing the Brother QL1050 printer for SendPro online for Windows
-
How to sign up for a pitneybowes.com account
-
Installing the Brother QL1050 printer for SendPro online for Mac OS X
-
Installing the Datamax W1110 printer for SendPro online or Ship a Package for Windows or Mac
-
How to install the Brother QL1050 printer on the Connect+ series and SendPro P series
-
Ordering stamp sheets and rolls for SendPro online
-
Setting up default stamp and envelope printing options in SendPro online
-
Installing the SendPro app
-
Linking your Office 365 address book to SendPro Online
-
Installing the Datamax W1110 printer for SendPro online in Windows on a network
-
Installing the Datamax W1110 printer on a network for SendPro online for Mac
-
How to set up UPS and FedEx on the SendPro C200, C300 and C400
-
Setting up and managing FedEx accounts in SendPro Online and on the SendPro C/SendPro+
-
Setting up and managing UPS accounts
-
Setting up and managing your USPS account in SendPro online
-
Setting a maximum transaction limit for labels in SendPro online
-
Creating custom printer settings for SendPro online
-
Installing the Datamax Mark III printer for SendPro online in Windows
-
Importing Cost Accounts into SendPro Online, SendPro Tablet, and SendPro C/SendPro+
-
Adding Cost Accounts in SendPro online
-
Enabling Cost Accounts in SendPro online
-
Changing the default Cost Account in SendPro online
-
Assigning a Cost Account for postage refills in SendPro online
-
Updating the SendPro scale app
-
Turning off sleep mode on a Brother QL-800 printer for SendPro online
-
Installing the Brother QL-800 printer for SendPro online
-
Changing the nickname of a UPS account in SendPro online
-
Selecting the default UPS account in SendPro online
-
Deleting a UPS account from SendPro online
-
Sharing the Address Book
-
Installing the Brother QL-1100 on Mac
-
Installing the Brother QL-1100 on Windows
104 items
Error Codes
Error Codes
-
"No CAN found for your user, Please try another User" in SendPro online
-
"The username you provided was not recognized. Please try again." in SendPro online
-
"Street must be no longer than 40 characters" in SendPro online
-
"The password you provided was not recognized. Please try again." in SendPro online
-
It's not you, it's us. We're having an internal server issue.
-
"You don't have the right printer connected for your label size." message in SendPro
-
"Scales value is under zero. Recalibrate scales." in SendPro online
-
Oops! Something went wrong
-
Error 403 "You do not have permission to perform the requested action" in SendPro online, SendPro C, SendPro P-Series, or SendPro 300
-
Resolve unable to print Trackable Labels on the SendPro C200, C300 and C400
-
"ioGetBlackbox is not defined" when adding UPS account in SendPro online
-
"You have not completed your account registration" in SendPro online
-
"We're sorry, but this page couldn't be found" in SendPro online
-
"We could not process your payment" in SendPro online
-
"Please contact SendPro Customer Service" in SendPro online
-
"Global.paymentmethod.unknown: xxxxxxxxxxxx" in SendPro online
-
"There is a problem with your account Please contact customer service at 1-877-822-0996 and reference Code 01" in SendPro
-
"SendPro has stopped working" message in SendPro
-
"Print driver host for 32bit applications has stopped working" or "Print driver host for applications has stopped working" in SendPro
-
"Maximum Call Stack Size Exceeded" in SendPro online
-
"Unexpected error occurred: p.tagging.fct is not a function" in SendPro online
-
"There is no printer installed on your machine that can print 2x7 label" message when printing rolls in SendPro online
-
"MAILING.ERROR.PRINT.-102" message in SendPro online
-
Error code -11 or -102 when printing stamp rolls in SendPro online
-
"The roll of labels or tape inside the machine does not match the one selected in the application" message when using a QL-1100 printer with SendPro online on Mac
-
Error Code:WPS208
26 items
System Messages
System Messages
0 items
Troubleshooting
Troubleshooting
-
Labels not printing in Safari or Firefox in SendPro online
-
SendPro online constantly reloading
-
USB scale issues
-
Different rates in SendPro online and on FedEx.com
-
SendPro online rate and carrier rate differences
-
Blank or white screen in SendPro for Windows or Mac
-
Resolve printing issues with Ship a Package and SendPro on the Connect+ series and SendPro P series
-
Envelope printing issues
-
Stamp sheet and envelope print jobs not sent to HP printer
-
Distorted graphics or black screen in the SendPro desktop application for Windows
-
SendPro online does not show Priority Mail Express 1-Day
-
Windows blue screen when opening the SendPro desktop application
-
Shipping label missing image components or text when printed in SendPro
-
No printer selection window when printing stamps in SendPro online
-
Envelope printing issues
-
w1110 label printer feeds incorrect label size when printing a label in SendPro
-
Solid red light on w1110 label printer
-
UPS 2nd Day Air or UPS 3 Day Select not available to select in SendPro online
-
Weight of package missing from USPS Shipping API label in SendPro Enterprise, SendSuite Live, SendSuite Xpress, or SendPro online
-
Printing issue with 4x6 labels with Datamax MK III label printer used with SendPro online
-
Stamp sheets printing misaligned in SendPro online
-
Printing issues with a Brother QL-800 or QL-700 printer for SendPro online
-
Cannot proceed past the message "We're generating your label."
-
Cannot change Ship Date
24 items
